Candlewood Suites Richmond-West, an IHG Hotel, is a convenient retreat near Short Pump Town Center. Enjoy dry cleaning services, unwind at the 24-hour gym or grab a snack at the bar/deli. With free in-room WiFi and outdoor furniture to relax on, this hotel's helpful staff has left a lasting impression on previous guests.
Lewis Ginter Botanical Garden - 13 min drive - 14.8 km
Virginia Commonwealth University - 16 min drive - 21.2 km
Getting around
Richmond Intl. Airport (RIC) - 27 min drive
Richmond Staples Mill Road Station - 15 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 24 min drive
Restaurants
McDonald's - 9 min walk
Cook Out - 15 min walk
Ford’s Garage - 8 min walk
Jersey Mike's Subs - 13 min walk
Panda Express - 11 min walk
About this property
Candlewood Suites Glen Allen-Short Pump by IHG
At Candlewood Suites Glen Allen-Short Pump by IHG, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
122 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
24-hour business center
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Picnic area
Television in common areas
24-hour fitness center
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
Paper towels
More
Weekly housekeeping
Here's the breakdown, no surprises
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen
Frequently asked questions
Does Candlewood Suites Glen Allen-Short Pump by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Glen Allen-Short Pump by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Glen Allen-Short Pump by IHG?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Candlewood Suites Glen Allen-Short Pump by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Glen Allen-Short Pump by IHG?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites Glen Allen-Short Pump by IHG and nearby?
Candlewood Suites Glen Allen-Short Pump by IHG has a 24-hour fitness center and a picnic area.
Does Candlewood Suites Glen Allen-Short Pump by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
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Reviews
Candlewood Suites Glen Allen-Short Pump by IHG Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Location
9.2
Staff & service
8.6
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
The parking lot was in great shape and there was plenty of onsite parking available. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Kitchen
Bed
Amenities
Restaurant
Bathroom
Shopping
Air conditioning
Reviews
10/10 Exceptional
Sep 3, 2025
Birthday Stay
It was a great stay and we were very comfortable with the room!
Terrence
Terrence, 1-night trip
10/10 Exceptional
Aug 16, 2025
Highly recommend
Room was clean, spacious, and well maintained. Perfect set up for extended stay.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Jun 20, 2025
I enjoyed my stay-it was clean and quiet!
Juanita
Juanita, 2-night trip
8/10 Very good
Jul 12, 2025
Check in was great with wonderful service. One less star because shower pressure was low and water didn’t get hot, just warm.
Justin
Justin, 1-night trip
10/10 Exceptional
May 24, 2025
Great staff
Tamiya
Tamiya, 1-night trip
8/10 Very good
Jun 30, 2025
Good room in Richmond
It was just fine for an overnight stay. Nothing exciting, nothing wrong!
Mark
Mark, 1-night trip
10/10 Exceptional
May 26, 2025
Very clean and comfy
Donna
Donna, 1-night trip
10/10 Exceptional
May 25, 2025
Room was clean, kitchen had all needed items for our comfort
Shirley
Shirley, 3-night trip
10/10 Exceptional
Apr 19, 2025
It was a nice quiet hotel.
Steven
Steven, 1-night trip
8/10 Very good
May 25, 2025
Was what I needed while I was in the area.
Anna
Anna, 2-night trip
10/10 Exceptional
Mar 24, 2025
Good for a few days stay
Andre
Andre, 1-night trip
10/10 Exceptional
Apr 23, 2025
The room is very clean and spacious…had to extend stay for one more night and they were very accommodating
Priscilla
Priscilla, 2-night trip
8/10 Very good
Apr 19, 2025
Quick and easy check in.
EILEEN
EILEEN, 1-night trip
10/10 Exceptional
Apr 22, 2025
Very clean
Charles
Charles, 2-night trip
10/10 Exceptional
Apr 30, 2025
Easy and quick
Meredith
Meredith, 1-night trip
10/10 Exceptional
Oct 20, 2024
Great stay!
Matthew
Matthew, 1-night trip
10/10 Exceptional
Jan 8, 2025
Great staff great l ocation
Elton
Elton, 9-night trip
8/10 Very good
Mar 31, 2025
Friendly staff. Near (walking distance) from everything Grocery stores, shopping, lunch/dinner etc
Wagner
Wagner, 3-night trip
10/10 Exceptional
Mar 3, 2025
Comfortable bed
William
William, 1-night trip
4/10 Fair
May 31, 2025
Not good
Wouldn't recommend. Hotel was in need of updates, only 1 elevator for whole place, no amenities, and our room was very dirty. Staff were friendly tho.
Verified traveler
2-night trip
10/10 Exceptional
Apr 1, 2025
All good
Justin
Justin, 1-night trip
10/10 Exceptional
Feb 10, 2025
Good roadside hotel
Great hotel off of i95 for people bringing pets. Quiet and safe.
Claire
Claire, 1-night trip
8/10 Very good
May 18, 2025
Nice room. Floors were dirty and scuffed up. Papertowel dispenser installed backwards.
MICHAEL
MICHAEL, 3-night trip
10/10 Exceptional
Jul 18, 2024
Second stay here, very welcoming staff, clean, located in a great area.
Zachary
Zachary, 1-night trip
10/10 Exceptional
Jan 13, 2025
Everything was very good, no complaints. I would definitely stay here again and would definitely recommend.