Reception staff didn’t honor my request for a higher floor room, which I had communicated prior to my arrival. Also no mention of any VIP gold member benefits.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 25 日
First night was next to a loud elevator. Staff was fast the next morning to get me a new room.
Andrew
Andrew (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 21 日
I started getting congested the second night. Woke up the third night in the middle of the night and had a terrible headache and my room felt very moist. I knew there was something in the room that had to be causing some sort of allergic reaction. I checked around the a/c and it was all moldy. I told the front desk. I couldn't stay another night. They said they would credit the last night and they didnt. They didnt offer to move my room or anything. Clean these rooms! The bathrooms by the training rooms smell like a terrarium and moisture.
Priscilla
Priscilla (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 19 日
Had no hot water, when asked for any comps or credits I was told because I booked with a 3rd party like Hotels .com they could not do anything.
David
David (1 晚行程)
Hotels.com 真實旅客 評價
2/10 欠佳
2025 年 11 月 13 日
No hot water and hotel would not comp anything since this was booked through Hotels.com.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 12 日
It would have been nice if the hotel website gave instruction on jow to utilize the shuttle, ie: call property first.
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 5 日
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 30 日
The room was fine. The issue was with the hotel shuttle the pick up from the airport to the hotel with no issues.
upon check in. I was told the shuttle runs every half hour on the hour and on the half hour. And just to be in the lobby five minutes before departure Well I showed up at 3:25 AM. I was told the shuttle left at 3:15 . Then when she came back at 3:40 AM, she said well I’m not leaving again until four, while there were three of us waiting. I told her I would need to call an Uber because I was already behind schedule which I did. Five minutes later when more people showed up she said did you already called the Uber and I said yes of course I need to leave now and she said oh well I think I’ll leave early. So I said basically you just leave when people show up and you don’t follow the schedule? And then she was rude and said well I didn’t tell you how the schedule ran.
Tami
Tami (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 29 日
Martha
Martha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 25 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 22 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 28 日
Oscar
Oscar (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 19 日
Víctor Alan
Víctor Alan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Darrell
Darrell (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Paulina
Paulina (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 14 日
gilbert
gilbert (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
gilbert
gilbert (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Great Stay
Everyone there with very friendly professional and willing to go out of the way to help you with any problem. The air conditioner is just a little too loud in the room.
.
gilbert
gilbert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Airport shuttle and room were great
Alejandro
Alejandro (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 9 月 13 日
Una ubicación insuperable a 4 minutos del aeropuerto con estacionamiento, habitaciones amplias y limpias volvería