This review is based on the visit during the tragic events of Hurricane Helene. I can not compliment the staff enough on their professionalism and caring nature. GM Rufus and his talented and dedicated team did a spectacular job keeping us accommodated and comfortable all with the fact that there was no electricity and water. Amazing and caring staff from top to bottom. Great people. They consistently checked on us and asked if we needed anything and went to the major extreme to do as much as humanly possible. I was shocked to see everyone not only show up for work at all, but to be dedicated to their job all while they were suffering personally. The building is immaculate, the breakfast was larger with more variety than most, and that’s including during the crisis. If I could give 10 stars I would. Next visit to Asheville, I know where I’m staying. Bless you all and you are in our prayers.
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月26日
All was great. Only one suggestion, the room need a new chair! It was the only drawback of the room. It is very worn, old and a bit dirty. Otherwise it is a really clean, good breakfast, easy, walkable area. I would stay again.
Patty
Patty (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月26日
Hotel feels old and in need of update, but good for a cheap overnight.
Common areas very small.
John
John (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Very friendly checkin person. Hotel exceeded my expectations for the price. Good breakfast. Would stay here again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月21日
I would book again
Good location, comfortable bed and clean. Hot tub is a plus after long drive. Hearty breakfast. Staffs are very nice.
Sherry
Sherry (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Pool/hot tub combo was great! Clean rooms, nice breakfast. Loved staying here and plan to stay again next week
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Sandra
Sandra (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
I enjoyed staying so near the Biltmore yet not paying a high price.
Joan
Joan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月11日
When I did a pre-checkin I was offered an upgrade to a room with a jetted tub for an additional $30/night, and I accepted it. If the jetted tub had been more usable the upgrade might have been worth it. But the tub filled extremely slowly, taking 15 minutes for the water to cover the jets, and only 4 of the 7 jets actually worked.
Scott
Scott (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
The Baymonts for me!
I stay at the Baymont whenever I’m in the area. It’s clean, comfortable,reliable. The pool is clean and the breakfast hot.
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
bryan
bryan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Was close to the biltmore without paying the high price of the biltmore
susan
susan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Biltmore visit
Being so close to the gates of the Biltmore Estate was a great bonus!!! The room was quiet and comfortable !
Richard
Richard (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月23日
Was close to everything we were going to.
Carroll
Carroll (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Great Breakfast, superior comfort, excellent staff
This was by far the most comfortable place we have stayed for a long time. The service was great and everyone was very friendly. Check-in was smooth and easy. Breakfast was AMAZING! They had all the things including a pancake maker and waffles. A young lady was in there to help and kept everything clean and ready to use. We will definitely stay here again.
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Great hotel, not fancy but does all the little things excellent.