First thing I check in the room they gave me a room that wasn’t clean then employees where fighting! Then the room had roaches, te control wasn’t working!
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 5 日
We did not stay at this hotel! The room they offered was used and unclean. The front counter staff told us this was their only room available and cancelled our reservation and refunded our money. We were still charged for 1 night which should also be refunded ASAP!!!!! We had to book another hotel in the Boca area for my daughter's college graduation.
Eric
Eric (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Fabiola
Fabiola (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 1 日
Roaches and dirty shower!!
The night front desk lady barely spoke English and could not find the ppl in front of me reservation and almost couldnt find mine. Finally we got our key and headed up to what was supposed to be a 6 person room 2 double beds and a pull-out. There was no pull-out and the bathroom was so filthy that I wouldn't dare shower in there. Then a house roach, the small ones, crawled across the bed. We immediately left.
Meghan
Meghan (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 30 日
Banheiro estava em péssimo estado. Ar condicionado tb precisando de limpeza . Chão sujo .
Aian
Aian (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Sandra
Sandra (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 24 日
Funcionários não são nada receptivos, parece que trabalham por obrigação, o café da manhã é ruim, sem diversidade, só ovo cozido, umas barrinhas de cereais e um muffin, Café e leite.
Erica Sayuri
Erica Sayuri (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
My stay was fine but the cleanliness of the property was a bit disappointing and the presence of the police and for it to be South Florida the pool wasn't in service otherwise I enjoyed my stay.
Marvin
Marvin (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 14 日
Merlyn
Merlyn (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Kerly
Kerly (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Donald
Donald (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Shontell
Shontell (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 29 日
Don’t stay here
Hotel all over was filthy. There was pee in the elevator. Service was horrible. Zero food in the free breakfast.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 20 日
My Personal Stay
The experience was average. I didn’t like the smell in the lobby area and elevator. The room was cozy. However, the bathtub had black spots around the faucet. I’m not sure if it was dirt or mold. Also, there was used underwears (thongs) on one of the top shelves in the closet space area. It was hidden. So, it wasn’t easily noticeable. But I saw it and was disgusted. Front desk wasn’t always available at hours at a time.
Naomi
Naomi (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 17 日
Louis
Louis (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 12 日
DAURI
DAURI (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Calandra
Calandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 25 日
after a 5 hr plane ride, we arrived to the hotel around 8pm. we check in head to our room and the key doest work. go to the front desk they reprogram my key head back to the room and still doesn't work. this happened three times. at around 8:40 they eventually had to give me two separate rooms but on two separate floors! the door to the bathroom would not fully close. there was no extra blankets or sheets for the pullout couch where we had to sleep on. the following morning around 9 am we got a knock on the door saying they were going to come in to clean the ac unit. while my family and myself were getting dressed and ready for check out, they had our door wide open our bed moved across the room, hoses across the floor and the ac unit was removed from the wall. they were spraying the ac unit down with water, so now dust and water was being sprayed everywhere. I dont understand why that could not have waited til we checked out.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 25 日
Dorothy
Dorothy (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 23 日
Bad experience
Room was lacking maintenance, tub shower valve leaking, faucet handle on the sink came off, bathroom overall cleanliness was horrible hair on the baseboards hair on the door, I'd have to stand at my electronic door entrance with the key for 10 minutes is trying to get in no one would help me I was told just keep trying. I paid at $11 extra day for some sort of breakfast the only thing available was a breakfast bar and coffee and hot chocolate, toilet paper holder fell off the wall. Facility is definitely lacking maintenance. They're is the side door that is always open it was broken so the building is not secure anybody can get in at any time. People using a parking lot sleeping in their cars. People cooking in the parking lot overall you didn't feel safe there whatsoever very disappointed
Darryl
Darryl (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 22 日
Dirty , unkept and left 10 min after checking in
Arjan
Arjan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 21 日
Victor
Victor (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 20 日
Wasn’t told about the pool,check in was delayed 2 hours,was told no cleaning on the weekends so had to keep reusing towels