The employees were great, but the cable was out the entirety of our stay and no one could fix it. Also, the room smelled a little bit and I am not sure I would book again.
Christina
Christina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 19 日
BARBARA
BARBARA (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 14 日
Awful service!
The service is awful. I asked for and was given a late checkout (12 instead of 11). At 10:50, housekeeping knocked loudly on my door despite late checkout and DND sign. They did the same again at 11:50. I reported this to the front desk and after saying I wasn’t on the list for a late checkout, she told me she couldn’t see it. Then she told me I needed to tell the front desk when requesting a late checkout that I should tell them to put it in a place on the computer that’s “visible.” That’s not my job!
Breakfast was a joke! One employee who failed to replenish food at 9:30.
Marie E
Marie E (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
It was great, really happy defending wil book again!
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 26 日
Abby
Abby (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Kimberly
Kimberly (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 26 日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 23 日
Overall bad experience
When I got to the hotel the person checking me in asked for my drivers license and credit card, forgot to give them back to me. I went out for the evening and realized I didn’t have my license. When I got Back to the hotel at 1:00 AM I told the person at the front desk what happened. He couldn’t find my id and gave the impression that he didn’t believe me, insinuating I had maybe misplaced elsewhere. When I went back in the morning to the front desk my id was found, no apologies just here you go.
And on top of that for some reason I was given a disability accessible room ( not requested) and the shower head aligned with my chest.
Would not recommend this hotel
peter
peter (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 23 日
Unhealthy
The hotel had an overwhelming smell from a cleaning solution that gave me an instant headache when I walked in both times.
As I got my room (108) I did a room inspection and in the bathroom the wallpaper was pealing off and you could clearly see black mold. I took pictures.
I got a new room (304) as I get off the elevator the entire third floor smells like cigarettes and an ashtray (supposed to be a smoke free hotel) as I entered room 304 the smell from the cleaning solution was so strong I had to leave. I got another hotel and when I came back to check out, again as I walked in the smell was so overwhelming that, yup you guess It, another instant headache. Made me sick to my stomach both times.
Michael
Michael (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
Donna
Donna (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Donna
Donna (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 9 日
Kaiyu
Kaiyu (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
France
France (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Comfort inn review
The beds were very comfortable. The water pressure for the shower was super good and lots of hot water. The service desk personal were very helpful and friendly.