Very disappointed front desk lady was horrible. I called room service for coffee at night and in the morning no answer. Front desk said I could come down and purchase coffee for $5 , really are ready upset that parking cost $40 for self parking but really I had no Kcup in room and I was offer to coffee for $5
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月17日
Wouldn’t go back
Did not get deposit back
gabriel
gabriel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
We arrived early and had to pay $30 to get check in early. I’m not really sure why hotels think it’s OK to charge you a large fee to stay in their hotel but you don’t even stay for a whole day. Also, the room was definitely not very clean. I had to clean the bathroom myself to make it cleaned enough to use. Location is nice. We travel often. I just wasn’t very impressed with the property and amenities. The pool is very cold and no Jacuzzi. We want to get away for a night for our 33rd anniversary.
Jill
Jill (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Kevin B
Kevin B (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Stinky
The room smells like sewer. The bathroom was not clean.
Parking was expensive ($40). Should be free for guests or at least half price. No other place to park so you don't have a choice but to pay.
JOYCE
JOYCE (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Juan
Juan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Melanie
Melanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Great Staff Clean Comfortable Quiet Room
Everyone was friendly and helpful Room was comfortable and quiet. Close to Dana Harbor.
Claudia
Claudia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Great staff
Jordin at the front desk was awesome
Kambiz
Kambiz (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Highly recommend
I stayed here during a solo staycation work trip and was pleasantly surprised by the attention to detail and care I received. From the moment I pulled up and handed my keys to John at the valet area I felt at home. John helped me with my luggage and was so welcoming. Inside the front doors I was greeted with more smiling faces and checked in quickly. The hotel was updated and very clean inside. My room was very clean and had all the essentials I needed including a desk for me to work on, a mini fridge, and a couch. The bed was comfy and the temperature controls worked well also. Kaji at the valet was also above and beyond friendly taking the time to talk about restaurants and the area. I highly recommend this location. I will definitely come back again! Thank you Hilton for making this weekend great!
Andrea
Andrea (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Great service front desk girl and guy were great checking in
Edward
Edward (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Joyce
Joyce (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Mary Ann
Mary Ann (3 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月21日
Cool but could have been better
Had a late check in, didn’t give me the breakfast voucher or the ocean view. I called the front desk on my cell because the room phone was not working. They switched my room to an ocean view but it smelled like eggs.
Erinn
Erinn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Enjoyed our stay
Fun location across the street from beach access. Good on-site dining.