Shower had low water pressure as water came out of the hand held shower head
Isabel
1 晚家庭旅程
10/10
Whatever I requested from the team I received an immediate response to my satisfaction. Thank you!
Mary
3 晚家庭旅程
2/10
People above us were banging on a door or jumping up and down so hard and loud that items on wall were vibrating it happened at 11pm and again at 6am. Attempted to call front desk 6 different times with no answer each time. Roach came out after the lights went out Just a bad experience for a one night stay.
Bailee
1 晚家庭旅程
10/10
rocky
1 晚友伴旅程
10/10
Excellent
Mateo
2 晚家庭旅程
8/10
Stephen
3 晚行程
8/10
It’s an older hotel but clean. The inside pool room needs some attention but breakfast was good and the staff was very friendly
Cynthia
1 晚行程
2/10
I arrived at the hotel and was told there was no room available for me because the hotel was overbooked. There were no other rooms available in Huntsville due to a low officer appreciation function. I had to drive 45 miles at 9:30 at night to find an available room in Crockett, TX. I was very tired after driving all day. I will be hesitant to use Hotels.com in the future. When I tried to get my prepaid amount refunded and the process is long and not handled well. Finally I was able to talk to a person who spoke very poor English. He said he was having trouble contacting the hotel to verify That I did not stay and I would be sent a email within 72 hours. I’m supposed to call back to find out the status of my refund. I’m very unhappy with the whole ordeal. I’m just hoping that I will be refunded for the prepaid reservation because I had th direct book with the hotel I did stay in and pay for another stay.
Sandra
2 晚家庭旅程
10/10
Michael
2 晚行程
10/10
Gil
1 晚商務旅程
10/10
Maria
1 晚行程
6/10
nice room but metal strip going in to bathroom was lose and had two nails sticking up. pillow has a sipper and it scratched my husband on his back. The breakfast that they offer was bland the coffee was good and the staff was very friendly.
Imelda
1 晚家庭旅程
8/10
Bryan
1 晚行程
8/10
Tamara
1 晚家庭旅程
10/10
Bed was comfy and noise level was very low! Only thing I saw was the trim on the bottom of the tv cabinet was missing. Other than that my stay was great!
connie
1 晚商務旅程
8/10
Steve
1 晚商務旅程
8/10
Hotels looks nice but rooms need a more thorough cleaning and the bed was horribly worn out I could feel the springs poking me in my back all night
Michael
1 晚行程
10/10
Maria
1 晚行程
2/10
Toilet was broken. We kept having to lift lid to fix , pull out couch was all spring.
Both elevators were broken
Victoria
1 晚商務旅程
10/10
Hotel was was in the block that had the Funeral home where we had the funeral for our Daughter who died much young 57.
She has won the race we all hope to win to be with JESUS for all eternity.
Leland
2 晚家庭旅程
2/10
They didn’t have the room we originally books thankfully hotels.com made that right by giving us a refund but then our phone in our room didn’t work there was no iron and the elevator was broken. This was my second stay at this hotel and I was very disappointed I will NOT be staying here again.
真實旅客
1 晚行程
2/10
First the elevator was out of order, we get to our room and the mattress in that room was maybe 4 inches thick, and it’s a spring mattress so you can imagine how comfortable it was. The Tv must of been from 2005, had to go to the front desk to get a remote for the tv. Overall it just looks like they spent the least amount of money on the hotel and it’s like staying at a Red Roof Inn.