Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel with spa, near CR7 Museum

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Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Breakfast and dinner served
Junior Suite | View from room
Bar (on property)
Double or Twin Room, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board
Located by the ocean, Pestana Carlton Madeira Ocean Resort Hotel offers a tranquil retreat. Unwind with a massage at Venus Health SPA or indulge in scuba diving and other activities. With an indoor pool, outdoor pool, marina and coffee shop/cafe on site, this luxury hotel is perfect for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
$153 nightly
The total price is $164
Nov 24 - Nov 25
Total with taxes and fees

Why we love this property

Comfort in every detail
Plush bathrobes adorn every room of this luxurious retreat. Guests enjoy 24-hour service, turndown amenities, and a stocked minibar.
Work and play perfection
Nestled in the city center's entertainment hub, this hotel offers meeting spaces and a spa. Concierge support and round-the-clock room service enhance the stay.

Room options

Available filters for rooms
Showing 10 of 10 rooms

Classic Double or Twin Room, City View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room, Sea View

7.4 out of 10
Good
(14 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
Private bathroom
  • 645 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 678 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

Superior Double or Twin Room, Sea View

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Family Room (Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

Family Room (2 Extra Beds)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Bathrobes
  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Map
Largo Antonio Nobre, Funchal, 9004-531

What's nearby

  • CR7 Museum - 12 min walk - 1.0 km
  • Funchal Marina - 15 min walk - 1.3 km
  • Town Square - 2 min drive - 1.6 km
  • Lido Bathing Complex - 2 min drive - 1.6 km
  • Funchal Farmers Market - 3 min drive - 1.9 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pub Number Two - ‬1 min walk
  • ‪Malho's pub cafe - ‬2 min walk
  • ‪Galaxia Sky Bar - ‬4 min walk
  • ‪Restaurante Hemingway - ‬1 min walk
  • ‪O Justiniano Garden - ‬4 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel features a marina and puts you within a 15-minute walk of CR7 Museum. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Scuba diving
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Library
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health Spa. Services include massages.

Dining

Arcos - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 15 per day

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 3978

Also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel offer free cancellation for a full refund?

Yes, Pestana Carlton Madeira Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Pestana Carlton Madeira Ocean Resort Hotel?

Yes. Self parking costs EUR 15 per day.

Is airport shuttle service offered by Pestana Carlton Madeira Ocean Resort Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Pestana Carlton Madeira Ocean Resort Hotel?

No, this hotel doesn't have a casino, but Madeira Casino (8-min walk) is nearby.

What is there to do at Pestana Carlton Madeira Ocean Resort Hotel and nearby?

Have fun during the warmer months with activities such as scuba diving. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pestana Carlton Madeira Ocean Resort Hotel also has an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Pestana Carlton Madeira Ocean Resort Hotel?

Yes, there's an onsite restaurant, Arcos.

Does Pestana Carlton Madeira Ocean Resort Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pestana Carlton Madeira Ocean Resort Hotel like?

Pestana Carlton Madeira Ocean Resort Hotel is in the heart of Funchal, a short 11-minute walk from CR7 Museum and 8 minutes' walk from Madeira Casino. Travelers say that the hotel is in a great location.

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Pestana Carlton Madeira Ocean Resort Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
View
Restaurant
Food
Bed
Towns
Coffee

What guests liked

  • Breakfast options were extensive and delicious with a wide variety of fresh fruits, pastries, and local specialties. (22 reviews)
  • The pool area was well-maintained, spacious, and offered a variety of pools with beautiful surroundings and ocean access. (14 reviews)
  • The property's restaurants offered excellent food and a wide variety of options, with many guests praising the delicious buffet breakfast. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful place. Friendly staff. Clean + lots of amenities. Also, amazing views!
Jacqueline, 1-night trip

10/10 Exceptional

Very good Hotel

We had a good stay at Carlton. Very nice stay at surroundings. Good location and also the beach area was fantastic. A place to go again.
Mogens, 7-night trip

8/10 Very good

Scenic spot, very conveniently located, good facilities.
Angela, 14-night trip

10/10 Exceptional

Definitely one of the best places to stay on the island
Wayne, 5-night trip

10/10 Exceptional

Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
bhadresh, 4-night trip

10/10 Exceptional

Great location and lots too do
Denis, 5-night trip

8/10 Very good

Well presented Hotel, with lovely Pool Gardens and Public areas. Helpful and friendly staff. Great location, short walk into Funchal. Only negative was that the room was sometimes noisy, as there was an inter-connecting door, so we could hear the people in the next room. Would recommend.
Linda Ann, 14-night trip

10/10 Exceptional

Everyone was so nice and friendly and just amazing
Alec, 7-night trip

8/10 Very good

Very walkable to centre of town
Joseph, 14-night trip

10/10 Exceptional

Pleasant stay

Would love to come back and stay longer.
10-night trip

8/10 Very good

Needs a refurbishment in public areas as looking a bit tired. But room spotless and a good size, breakfast good, and staff response to a minor problem was outstanding.
polly, 5-night trip

10/10 Exceptional

The staff and facilities were wonderful. Enjoyed the pub as an end of the day meeting place.
David, 7-night trip

10/10 Exceptional

Everything about the property!! The staff were fantastic, the view’s spectacular, the breakfast was amazing. We would LOVE to come back and stay there again
Kim, 3-night trip

8/10 Very good

Great location, multiple pools, great views of coast line and the city of Funchal. Would suggest-longer pool hours with sunsets being closer to 8/9pm and pool restaurant options later as well.
Simone, 1-night trip

8/10 Very good

Location
Antonio, 4-night trip

10/10 Exceptional

Property is fantastic. Staff was extremely helpful throughout. Great location within walking distance of Funchal. Restaurants around were excellent even though we found the Pub on site to be excellent. Would definitely go back.
Christopher, 8-night trip

8/10 Very good

The amenities were less than expected. The pools and hottub, although beautiful, were cold. The fitness center was in the pool area. The restaurant was expensive and the buffet food was tasteless and boring. The carafe coffee was awful! And the parking was expensive.
Beth, 7-night trip

10/10 Exceptional

Good Stay

The hotel is nice with large but dated rooms. My room was clean and comfortable. It took me approximately 30 minutes to walk to the old town. Breakfast was included and there was a large spread with lots of variety each morning. Staff was friendly and helpful. I would recommend this hotel.
4-night trip

10/10 Exceptional

The Pestana Carlton is in a great location for strolling down to the centre of Funchal or towards the Lido area in the other direction. There are restaurants in the hotel and also a good selection of bars and restaurants within a couple of hundred meters. The hotel is clean and the rooms light and airy with either ocean or town views, both of which are excellent (no dingy air wells here!), probably quieter on the ocean side. The breakfast is excellent, with a wide choice from omelettes made to order to fresh fruit and delicious local pastries. Altogether a very pleasant atmosphere with excellent facilities and friendly and helpful staff.
Carol, 5-night trip

6/10 Good

Beautiful room grounds and location. Staff amazing. But we had ants in our room air conditioning not strong enough to cool room had to leave on all day and blinds closed to cool. Safe instruction not correct, but replaced safe to one with proper instructions. Has salon on site which i used and was good for wash and blow dry. Room was spacious and large bathroom.
Joanne, 4-night trip

8/10 Very good

The location of the Pestana Carlton is ideal. It is an easy walk to the old town and toward the Lido hotel zone. There are great restaurants and shopping close by. The downside is that the hotel is so large that there is no personal touch. Most of the staff were pleasant but didn’t go over and above to make you feel welcome. The rooms were adequate but could use updating. The balcony has beautiful views of the harbor and ocean.
Virginia, 4-night trip

10/10 Exceptional

Our check in experience was wonderful, we were warmly greeted and given great tips and information about the island! The resort itself is large, several swimming pools available and well maintained. We stayed in a junior suite with 2 children (who used the sofa bed which was comfortable and large), it was not ocean view, but was spacious and clean. For a 5 star resort a few small things could be tidied up, such as many scuffs on walls, carpet upgraded, but other than that room was good! The breakfast buffet is simply amazing!! We looked forward to it every morning! Great experience overall!
Vivian, 6-night trip

6/10 Good

Outdated, still stuck in the 90s
BRUNO, 2-night trip

10/10 Exceptional

Unforgettable Oceanfront Stay and Warm Hospitality

Our stay at the Pestana Carlton Madeira Ocean Resort Hotel was nothing short of exceptional. From the moment we arrived, we were greeted with genuine warmth and professionalism by the staff, who went out of their way to make us feel at home. The hotel’s location is perfect—just a short walk from Funchal’s charming center, yet peaceful and right on the ocean. The views from the rooms and terraces are breathtaking, especially at sunset. We particularly loved the choice of swimming pools: the large sea-water pool with direct access to the ocean was a highlight, while the indoor heated pool provided the perfect retreat in the evenings. Breakfast was outstanding with a wide variety of fresh fruits, pastries, and local specialties. Every meal we had at the hotel was beautifully presented and delicious, with attentive service to match. The rooms were spacious, spotless, and very comfortable, offering all the modern amenities while still maintaining a relaxed, island atmosphere. The beds were especially comfortable, ensuring we woke up refreshed each day. What truly sets this hotel apart is the staff’s dedication to excellence—they consistently went above and beyond to ensure every detail of our stay was perfect. We were given the warmest welcome by Samoume, who truly went above We left feeling completely relaxed and already planning our next visit. If you’re looking for a blend of luxury, comfort, and authentic Madeiran hospitality, Pestana Carlton Madeira is the place to be.
Amir, 4-night trip

8/10 Very good

Väldigt bra familjehotell. Stora och många pooler. Grymt bra frukost. Gammalt spa och gym
Mats, 4-night trip