Sierra was very pleasant and professional when checking in. She has a very welcoming personality!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Brenda J
Brenda J (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月26日
Kristina
Kristina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Tiara
Tiara (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月31日
Customer service was disappointing this go round
Let's just say the young man working at 5am ARTEZ his customer service is crap
I was $80 shy of being double charged inquired twice still waiting on a manager to respond do to ladies not being able to fix themselves. 🤔
Shanon
Shanon (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
Customer service is wishy washy ARTEZ lazy help
I stay here often for multiple reasons. Mostly business related. Just my go to for area this trip was horrible. The customer service really was poor this time. Locked out my room for approximately 35 minutes, ARTEZ was very rude about the situation and had the audacity to act as if I were the problem and needless to say never had a problem before him. I was over charged for room at hotel after paying online. Inquired twice and manager still hasn"t
Responded. Kieth is nice but if he checks you in something is bound to be wrong.
Artese and Sierra are extremely nice and the new young lady Yasmine is great. Thank you to Lashinae a cleaning lady for letting me in when couldn't get in building after finally hearing my knocks.
Shanon
Shanon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Steven
Steven (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Could have been better !
Well, I was really disappointed about the lack of service. It appears the hotel need to be renovated. The shower water knob got stuck and was hard to turn the water off! When we asked the front desk to get maintenance I was told she was the only staff there. We had to work hard to get the shower off.
Angela
Angela (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Needs updating
Mary
Mary (2 晚行程)
Orbitz 真實旅客評價
8/10 很好
2024年10月4日
Decent stay friendly service.
Sierra is awesome.
Plumbing in rooms needs work clogged.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Phyllis
Phyllis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Location. Cleanliness.
Reggie
Reggie (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
musty smelling room. carpets did not feel clean. dated decor. room did not get cleaned/towels replaced. not as expensive as some other places though.
Marc
Marc (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
All that matters
Room was clean and staff(Artese) was great.
Shanon
Shanon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Shanon
Shanon (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月18日
Gloria
Gloria (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月14日
Sonja
Sonja (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Enjoyed the service of the hotel and the way I was able to change rooms because the TV in my room did not have a remote. Though I was concern about a bug I found in the bed of the first room, I was releaved that they were about to change me to a room with a cleaner bed.
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月8日
Arrest was exceptional staffer. She tried her best to help find a room that didn’t have mew dew smell, ceiling damage, and mold. She relocated me twice. Seriously hotel needs a real tear out and redone.
Mardel
Mardel (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
Enjoyable stay. The staff was very kind and helpful.