On the phone I was told that we could check in at 2 as we were attending a wedding at 3.
We were kept waiting by very unfriendly and arrogant staff (all Indian). When we tried to check in after 2 we were told the room wasn’t ready and there was a major conflab of people, the men were extremely officious and unhelpful. I am Indian and I was horrified at how unprofessionally the whole hotel appears to be run. We were asked to wait in the lobby until our room was ready - a long time! A very unpleasant stay overall.