The indoor pool is essentially in the lobby. You can hear kids screaming & playing as soon as you walk in the hotel. The AC in the room sounded like a plane taking off. We had to turn it off to sleep.
Only one of three elevators was working. The non-working elevator only had a sign on the first floor. So we unknowingly got in a broken elevator when coming down from our room.
However, the bartender was excellent! She covered the entire area on her own and was very friendly.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Aaron
Aaron (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Darcie
Darcie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
It was great !
Persise
Persise (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Tanner
Tanner (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Great customer service
Great customer service. They immediately changed our room when we found ourselves across from some loud guests.
Jim
Jim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Gina
Gina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Gareth
Gareth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 4 日
The staff at the front desk was awesome (very helpful & accommodating). The shuttle driver was so nice as well and a real pleasure to talk to on the ride. The bartender that was working when we first arrived and ordered our drinks and food was great, but the shift that came on afterward was nowhere near as friendly or attentive and was not only slow but made it very clear that they were only there to collect a paycheck and did not care that part of their job description includes "customer service". The one lady actually made part of the drink my son ordered then went on break and left the half-made drink sitting on counter behind the bar and then finished making it after she returned and then gave it to my son after it was watered down from having sat there half-made while the ice melted during her break. It literally took her less one minute to finish making the drink once she returned from her break, and less than a minute to give it to him once the drink was done being made, so it seemed pretty rude that she didn't just finish making the drink or have the other person that was working behind the bar finish it and deliver it for her so we didn't have to wait for her to get back and then get a watered down drink that still cost us full price. Other than that everything was great though. The pool was nice, but jets in the hot tub didn't work, but it was still nice to get to relax in hot tub after the plane ride there. The pool area is really nice too!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 4 日
ANTHONY
ANTHONY (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 2 日
Nello
Nello (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 22 日
Very comfortable room. The billing invoices that I received were confusing. We prepaid with hotels.com but initial bill showed full amount due and charged to credit card. Second bill showed payment for room I guess and final bill was correct only showing charges while at hotel.
I wish you offered a park and fly package with room like the holiday inn.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 22 日
Sterling
Sterling (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 20 日
Great hotel close to the airport. The staff were great and the food/drinks were delicious. The beds are super comfortable and the shuttle service to the airport is a bonus.
Jane
Jane (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 20 日
no microwave in rooms, when I reserved my room the site said breakfast included but it was a $20 charge