Had to give a low star review for staff - as it relates to bartender in lobby. He was overwhelmed & could have used a bar back. It was a Friday & you had a decent amount of folks enjoying drinks & food at the bar. I had just checked in after a long drive and wanted to enjoy a hot latte before needing to get ready for a concert that evening. I opted to make a cup of coffee in room to enjoy a fresh cup. The bartender was in the weeds & told me that a latte would require him to go into kitchen to prepare and that i should prepare for a wait on it. He said he could make a normal cup at the bar & I agreed that would be fine. I needed caffeine at that point. He served me the cup ‘ moved on to other folks. He didn’t offer sugar or creamer & I needed both. The creamer required him to head into kitchen to grab it & it was impossible for him to sneak away. It took 15-20 mins to get a cup of coffee. I am a very patient person but this was not cool. The gentleman was very apologetic for the delay & appreciated my patience but it was not enjoyable at that point to drink a mildly warm coffee. Similar event took place morning of check out - my husband & I wanted to enjoy a cup of coffee in bed before packing up & there was only one packet of sugar for two cups of coffee. Condiments were not restocked properly. Only one of us was able to enjoy their cup of coffee the way we enjoy making it. We could have asked for extra sugar but it would have made our already prepared coffee go cold.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Christin
Christin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Leslie
Leslie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月30日
For a Ucf onsite hotel there should be free shuttle service to the stadium on game day. None of the staff even knew about if there was a shuttle and the shower water pressure was non existing
HARRIS
HARRIS (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年8月29日
Gustavo
Gustavo (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Robert
Robert (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Hotel is very conveniently located to UCF.
The hotel is clean and the customer service is superb.
Joseph
Joseph (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月21日
Little things matter
stay was short and sweet. No condiments in the room for coffee , 1 sugar for 4 cups of coffe , poor. Had to pay for par parking as guest , very poor !
Clynton
Clynton (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Great
MERCEDES
MERCEDES (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月18日
UCF move in
Great hotel moving son into ucf had no idea it was on campus ! Bar / dinner / gym worked out great
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月17日
Beds are so uncomfortable
Stephanie
Stephanie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
nice hotel, close to campus, ideal for dropping kids off at school