Reserved 3 double rooms for my family. First room was nice, 2nd room had dead roaches like they just sprayed and no one vacuumed, third room had a roach on the kitchen counter as soon as we walked in. They offeredus another room but it was only a single bed room and offered no compensation.
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Rajesh
Rajesh (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月11日
Garrett
Garrett (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月8日
Gabriel
Gabriel (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月2日
Terrible Service and staff
Front desk ok’d me for late checkin when my plane was delayed. Upon landing at PHL called and couldn’t get anyone on the phone. Central reservations was able reach night attendant who refused to help in anyway. The staff didn’t communicate or let the next shift know of the arrival time. Night attendees said “not her problem,” per Ahmed at central reservations.
MATHEW
MATHEW (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Mitchell
Mitchell (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月26日
Front Desk Guy Was No Help Whatsoever.....Waste Of Breath. If you Hate Your Job So Much.....Quit. Don't Take It Out On The Customer. Management Is Alm But Non-Existant. Stay Away.
Lucas
Lucas (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
Room and bathroom could have been cleaner. Room keys did not work. Several restaurants close by but not walking distance.
Werner
Werner (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月18日
Definitely wasn’t what we were expecting. Upon arrival, there was no one at the check in lobby. While waiting for an attendant to come downstairs and check us in, we placed our belongings on a chair. Within seconds it was met with a roach. When we got to our room, there was clear evidence that it hadn’t been swept. The vent in our bathroom was leaking each time it was turned on. During the night there was an animal or human making noise the entire night than we could hear. I wish I could offer a more pleasant review, but unfortunately, cleanliness was a pressing concern.
Daniel
Daniel (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月16日
Carlos
Carlos (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月9日
Carrie
Carrie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月4日
Cockroaches! Do not stay in this hotel, infested rooms. Read Google reviews and do not stay here. I've travelled extensively in budget hotels with reasonable expectations and this was by far the worst. Dirty, cockroaches, front desk closed so no help or support available. Stay elsewhere.
Robin
Robin (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月28日
Everything
mark
mark (1 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月25日
Marlie
Marlie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月22日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月19日
Roaches extremely dirty nasty noisey
Bruce
Bruce (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月17日
Room was not Even cleaned before giving to us
Matam
Matam (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月14日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月4日
Good
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月2日
It was very dirty. Had to get out own towels everyday. Nobody was at the counter from 10pm till 10am