I reserved a room nearly a week before. I was called at six pm the day of my reservation to be informed that they would not have a room available. I was then given a space in a much worse room in a much worse area. Very unhappy.
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
They fell off
I’ve stayed here in the past, but never had an experience like this. I had to constantly come out of my comfort zone to get towels to wash my body. I was only given one face towel the entire stay. Also the tv in room 430 doesn’t work as advertised. There was no signal the entire stay. The guest services was terrible and customer service was rude. I find it unfair that I’ve spent my hard earned money to a stay that I couldn’t enjoy. I’ve also witnessed people yelling and complaining early in the morning about uncleanliness and having bed bugs. My room was not cleaned one time
Lyle
Lyle (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
kershawn
kershawn (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月16日
Tori
Tori (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Kalynn
Kalynn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Such a nice hotel. This will be our go to when we’re visiting family in the area. Clean, friendly, great location. We’ll be back!
Kenneth
Kenneth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Breakfast
Ariel
Ariel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Christian
Christian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Maya
Maya (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Dicie
Dicie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Travus
Travus (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
Not very luxurious for supposedly four star hotel
For being a four star hotel I was expecting it to be more high end. The room was very basic. One of the walls in the room was bulging and like that wall paper was peeling off the edge of the ceiling. The bathroom had very little towels. And in our room one of the main lamps on the bedside table had no light bulb after I called front desk to have someone come replace it nobody ever came to our room and I asked twice. I was not satisfied with this supposedly four star hotel. Was definitely expecting it to be more luxurious but it definitely is not high end.
Yanerica
Yanerica (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月29日
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Angela
Angela (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Ravi
Ravi (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月27日
Ravi
Ravi (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Briana
Briana (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月23日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Chad
Chad (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月22日
Checked in and went to dinner. Came back to room and someone elses luggaage was in our room. When went to compain staff acted like it was our fault and said qe never checked in ( we had receipt and room key) tried to get us to pay an incidental fee again to get a new room. Took us over an hour to get any other room and convince them that we did check in earlier.