Unexpected extra cost for the room.
Rude and unprofessional staff.
Inconvenient physical location.
Greedy.
Impolite to guests.
The room is too small.
No elevator.
This was our fourth stay at this hotel and we keep coming back for a reason. The service we receive is without doubt the best. The staff are friendly and helpful.
The location is to amazing within easy reach of both Rialto and St Marks. There is a great choice of good restaurants in the area.
Travel around Venice is easy with a Vaporetto stop just a short walk away.
Sally
Sally (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Simply the best!
Patrick
Patrick (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Staff was helpful and polite and our room was beautiful
Dina
Dina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Very comfortable room. Very nice staff.
Aileen
Aileen (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 17 日
Nice historic building, excellent service
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 17 日
Great hotel.Great breakfast.Amazing city.
Wouldn’t suit anyone with mobility issues as three floors and no lift but Venice wouldn’t suit anyone with mobility problems as so much walking and steps.
Charlotte
Charlotte (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 7 日
Roel R
Roel R (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 18 日
Marie
Marie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 30 日
Maria Rosa
Maria Rosa (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 28 日
Tor
Tor (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 23 日
Located on canal convenient for water taxis etc. Walkabale to other areas.
Penny
Penny (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 21 日
This property was built in the 14th century right on the Grand Canal. We had a view of the canal … it was beautiful! The buffet breakfast was very nice and convenient. Hotel had NO elevator but they have a porter to carry your heavy bags up to your room. The water taxi stops right at the hotel - very convenient. Only issue (and it is very minor) the floor in the room tilts to the wall and your head is below your feet. Also the split AC/Heater did not go onto heat so in am it was chilly. Again these were minor issues. This place was lovely, the staff very accommodating and I would stay here again!!
Robert
Robert (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 20 日
Sergio at the front desk went above and beyond. He was extremely patient, answering all my questions, assisting with directions, booking a water taxi, and fixing my tripped socket. His service was amazing and professional. Thank you!