Unexpected extra cost for the room.
Rude and unprofessional staff.
Inconvenient physical location.
Greedy.
Impolite to guests.
The room is too small.
No elevator.
This was def not vip there was mold in the shower, thick cob webs ceiling above the bed headboard, big spider on the pillow smelled very mildewed
anastasia
anastasia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Beautiful hotel in Venice with outstanding service
This hotel is absolutely amazing!!! I have stayed here many times, but truly become overcome with joy when I arrive. I was warmly greeted by Fabio, whose customer service was outstanding. Nakin brought my bags up to my room, and then he brought me a drink on their beautiful terrace right on the grand canal. It is pure magic! His service is outstanding. Then, Angelo helped me with the ferry schedule. His customer service was outstanding! I am so grateful to be staying in this magical hotel.
Beatriz
Beatriz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Cesar
Cesar (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Classic , clean , staff are friendly
Tabitha
Tabitha (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月6日
Candice
Candice (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
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Ahmet
Ahmet (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Property was very clean and our room opened up on the grand canal. Breakfast was okay. Bed were comfortable, we enjoyed our stay.
Mike
Mike (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月9日
Great Spot in Venice
I was in Venice for one night at the beginning of a longer trip. This was a great place for a short stay. The location is easily walkable from the train station. It is also very easy to get to the airport vaparetto. The hotel has charm and a helpful staff. I had a nice canal view. There is also a canal deck at the end of the hotel which provides a view. Only downside: The weather was warm and the room was hard to cool at times.