New Hotel Collection Smoky Mountains

2.5 star property
Downtown Sevierville hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for New Hotel Collection Smoky Mountains

Fridge, microwave, dishwasher, coffee/tea maker
Individually decorated, individually furnished, blackout drapes
Individually decorated, individually furnished, blackout drapes
Shower, hair dryer, towels
Individually decorated, individually furnished, blackout drapes
Near Sevierville Convention Center, New Hotel Collection Smoky Mountains offers a refreshing retreat. Enjoy breathtaking views from the rooftop terrace, get your caffeine fix at Honeybee Coffee or stay active in the gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (10)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Fitness center
  • Coffee shop/cafe
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Washer/dryer
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Premium Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed, 1 Twin Trundle Bed and 1 Double Sofa Bed

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • Sleeps 9
  • 2 Queen Beds, 1 Twin Bed, 1 Twin Trundle Bed and 1 Double Sofa Bed

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
101 E Main Street, Sevierville, TN, 37862

What's nearby

  • Dolly Parton Statue - 1 min walk
  • Soaky Mountain Waterpark - 4 min drive
  • Wilderness at the Smokies - 5 min drive
  • Sevierville Convention Center - 5 min drive
  • Titanic Museum - 5 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Golden Corral - ‬16 min walk
  • ‪Cracker Barrel - ‬20 min walk
  • ‪El Paso Mexican Restaurant - ‬17 min walk
  • ‪Starbucks - ‬18 min walk

About this property

New Hotel Collection Smoky Mountains

New Hotel Collection Smoky Mountains features a rooftop terrace and puts you just a 5-minute drive from Wilderness at the Smokies. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Island at Pigeon Forge and LeConte Center at Pigeon Forge are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 7:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Dishwasher

More

  • Housekeeping (on request)

Special features

Dining

Honeybee Coffee - Onsite coffee shop.
Seasons 101 - Onsite fine-dining restaurant. Open daily.
Sky Lounge 101 - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 30.00 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Health club access
    • In-room coffee
    • Laundry facilities

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

New Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
New Hotel Collection Smoky Mountains Hotel
New Hotel Collection Smoky Mountains Sevierville
New Hotel Collection Smoky Mountains Hotel Sevierville

Frequently asked questions

Does New Hotel Collection Smoky Mountains offer free cancellation for a full refund?

Yes, New Hotel Collection Smoky Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at New Hotel Collection Smoky Mountains?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at New Hotel Collection Smoky Mountains?

Yes, there's free self parking.

What are the check-in and check-out times at New Hotel Collection Smoky Mountains?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at New Hotel Collection Smoky Mountains and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near New Hotel Collection Smoky Mountains?

Yes, there's an onsite restaurant, Honeybee Coffee.

Does New Hotel Collection Smoky Mountains have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a refrigerator, and a microwave.

What's the area around New Hotel Collection Smoky Mountains like?

New Hotel Collection Smoky Mountains is a short 1-minute walk from Dolly Parton Statue and 16 minutes' walk from Sevierville City Park.

New Hotel Collection Smoky Mountains Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very comfortable, spacious accommodations.
Michele, 5-night trip

8/10 Very good

Great room to stay...
The room was amazing... only issue was that the room floors were not clean they left dust under my socks
Virginia, 3-night trip

10/10 Exceptional

Nice spot. Full kitchen was a plus
Nick, 5-night trip

10/10 Exceptional

The place was clean and very roomy. Easy to get in and out.
Eulalia, 3-night trip

10/10 Exceptional

Great place to stay

8/10 Very good

Great location, excellent accommodations.
Cathy, 3-night trip

10/10 Exceptional

This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Heather, 3-night trip

10/10 Exceptional

Just a beautiful place and incredible staff
John, 3-night trip

10/10 Exceptional

Loved the atmosphere and surroundings. I will stay again
Kimberly, 3-night trip

10/10 Exceptional

We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!
Cynthia, 4-night trip

10/10 Exceptional

Gloria's family vacation
Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Gloria, 3-night trip

10/10 Exceptional

The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.
Sacoria, 3-night trip

10/10 Exceptional

I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.
Peter, 2-night trip

10/10 Exceptional

The hotel exceeded our expectations. The price was great for what you get during your stay. Unfortunately we only got to experience the rooftop bar for a little bit on Saturday (closed for private event on Friday) but it was absolutely beautiful. The room itself was very spacious. We hope to be back soon.
Kelly, 3-night trip

10/10 Exceptional

Hotel was very classy and relaxed. Loved the restaurant and rooftop

10/10 Exceptional

Great Accommodations. I highly recommend this hotel
4-night trip

10/10 Exceptional

Great place to stay
Nothing not to love about this adorable little boutique hotel in the heart of town. The rooms were clean, spacious and comfortable. Highly recommend.
Julio, 3-night trip

10/10 Exceptional

This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!
George, 3-night trip

10/10 Exceptional

Spot on in Sevierville!
This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.
Don, 2-night trip

8/10 Very good

Decent Stay
Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions. Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom.
5-night trip

10/10 Exceptional

The 2 bedroom, 2 bathroom was perfect for our family of six. 2 adults, 4 kids and we loved it. Clean, spacious and beautiful. We will definitely return.
Kenisha, 3-night trip

10/10 Exceptional

Perfect
This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!
Charlotte, 3-night trip

10/10 Exceptional

Staff was super friendly and helpful. The rooms were huge and the fireplace and kitchen were so nice to have. We will be back.
robert, 2-night trip

10/10 Exceptional

Dad of a family of 5
This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.
Chad, 7-night trip

6/10 Good

Quiet. updated interior and exterior. Plenty of room and nice apartment like feel. However, the floor was dirty. My son ran around barefoot and his feet were black after a short time. This doesn't happen in our own home. Secondly, took a shower and someone's hair was still on the walls. Definetely not as clean as it should be considering the nice updates in the building. 7/10.
Andrew, 4-night trip

General property information

Travelers Say
"But I would definitely stay at this hotel on my next trip to the smokies. All the piegon forge attractions are 10 minutes away,& a lot of great restaurants."
Reasons to Book
Onsite Restaurant/Bar & Spacious Rooms
Check-In Time
4:00 PM
Check-Out Time
11:00 AM