It was the worst experience ever I'm not only it was dirty my hotel key would work one minute and then the next it stoped the first day I wanted to check in and couldn't find anyone I ended up sleeping in their parking lot and when I woke up then I found the manager so I could check in I explained what happened he said they is someone here all the time I said well I looked everywhere and couldn't find anyone the night before I was going to check out same issue couldn't find the employee went to the store to get groceries and thanks for my key not working and couldn't find the guy that decided to show up 2 hours later my groceries spoiled I had it by this time got another key and packed my things and left early called headquarters to get a refund they said since I booked with a 3rd party they will have to refund me I called the 3rd party and they tried to make it right but they said they couldn't refund me that the hotel will have to I to them well great it looks like I'm getting a run a round because that's what the headquarters said so the 3rd party said they will call the hotel on my behalf and try to get it resolved it's funny because when I called the hotel before I choose to call headquarters they said the manager wouldn't be in until Tuesday so there was nothing they could do but when the 3rd party called they lied and said they couldn't do a refund because I never reported any issues which is a lie I'm so upset I went there to relax but it was a horrible experience