Really disappointed in Hotels.com I had spoke to Hilton Inn and they told me it was up to the Hotels.com to issue a credit. Then on another note I booked a night at Water Walk in Raleigh NC & when I arrived they said they were all booked even though I was charged for the night had find other accommodations this was so disappointing at this point will look to find other ways of booking hotels.And what sad I’m getting emails of how was my stay there instead of just sending auto generated email someone should find a way to better help customers I was told I should call hotel to confirm my accommodations that’s the first time ever I was told that.
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Keisha
Keisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Nastassia
Nastassia (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 24 日
Christian
Christian (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 14 日
Keith
Keith (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 8 日
Cozy residential room
The place was okay. I feel like the pillowcases weren’t changed, i had to request new ones. They didn’t provide hand soap and other toiletries as normal hotels would. But overall, the place is very cozy and it was quiet. I had a nice stay overall.