Extended Stay America Austin Metro

2.5 star property
Hotel in Austin

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Photo gallery for Extended Stay America Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Extended Stay America Suites Austin Metro offers a comfortable stay near the University of Texas at Austin. With laundry facilities, conference space, and in-room WiFi, you'll have everything you need to unwind or be productive.

Reviews

6.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Laundry facilities
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Housekeeping (on request)
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Elevator
$72 nightly
The total price is $85
Nov 27 - Nov 28
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - queen
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
East US Hwy 290, Austin, TX, 78723

What's nearby

  • The Linc - 12 min walk - 1.0 km
  • Saint Johns Park - 14 min walk - 1.2 km
  • Austin Community College Highland - 19 min walk - 1.6 km
  • Cast Clinic - Dell Children's Medical Center - 3 min drive - 3.8 km
  • Texas Child Study Center at Dell Children's Medical Center - 3 min drive - 3.8 km

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 16 min drive
  • Austin Station - 18 min drive
  • Highland Station - 25 min walk

Restaurants

  • ‪Pappasito's Cantina - ‬12 min walk
  • ‪Amaya's Taco Village - ‬12 min walk
  • ‪P. Terry's Burger Stand - ‬14 min walk
  • ‪Pluckers Wing Bar - ‬11 min walk
  • ‪Whataburger - ‬13 min walk

About this property

Extended Stay America Austin Metro

When you stay at Extended Stay America Austin Metro, you'll be within a 10-minute drive of University of Texas at Austin and Sixth Street. Guests will have free perks like WiFi and self parking. Also, Moody Center and Darrell K. Royal - Texas Memorial Stadium are within a short drive.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space

Services

  • Laundry facilities

Facilities

  • Built in 1998
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop

More

  • Housekeeping on request (surcharge)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 250 per stay)

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro Hotel
Extended Stay America Austin Metro Austin
Extended Stay America Suites Austin Metro
Extended Stay America Austin Metro Hotel Austin
Extended Stay America Select Suites Greensboro Wendover Ave

Frequently asked questions

Does Extended Stay America Austin Metro offer free cancellation for a full refund?

Yes, Extended Stay America Austin Metro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Austin Metro?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Extended Stay America Austin Metro?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Austin Metro?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Check-out time is 11 AM.

Does Extended Stay America Austin Metro have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.

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Extended Stay America Austin Metro Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Smoking
Booking
Bathroom
Shower
Kitchen
Business

Reviews

2/10 Poor

Office charges for clean towels, key cards kept messing up where we couldn't get into our room and property doors, and a/c wasn't working in the room. Room was very out
Andrew, 2-night trip

8/10 Very good

Front Desk is the Best!

Ms K and Noela are Awesome! They have Outstanding Customer Service!
Jacqueline, 2-night trip

10/10 Exceptional

By far the best experience ive had from the Extended Stay America chain. Extremely clean and well maintained and the setup of the rooms were great
Cordarrell, 1-night trip

10/10 Exceptional

I like the friendly atmosphere at this quiet and cozy place!
Raul O., 1-night trip

10/10 Exceptional

10/10 will come back!
Amelia, 1-night trip

2/10 Poor

The property smells and front desk clerk had an altitude while I was checking in. Never again!
Joy, 1-night trip

2/10 Poor

Smelly

It had a disgusting snell. And very loud from upstairs
Jacqueline, 1-night trip

2/10 Poor

horrible, roaches and filthy
Seairra, 2-night trip

2/10 Poor

This place was just nasty! Roaches all on the wall and floor
ELigha, 1-night trip

8/10 Very good

M
Larry, 2-night trip

8/10 Very good

So nice, the studio deluxe room is ideal for a long stays
Alejandra, 1-night trip

4/10 Fair

roaches, sticky floors and frivolous fees

If roaches, sticky floors and frivolous fees for amenities that would otherwise be standard (like fresh linens) are your thing, well, this place would be a match for you. Not to mention the cracked sink and barely functional shower...but those are things adventurous travelers can discover for themselves.
Constance, 14-night trip

2/10 Poor

Whole building smells bad , carpet is sticky and no trash cans available in room
Weihui, 1-night trip

6/10 Good

Honestly the hotel is good conditions if their can managed the property.
Ajeng, 1-night trip

10/10 Exceptional

Clean and great service
Vinay, 4-night trip

10/10 Exceptional

The staff are very understanding and accommodating
Jay, 1-night trip

2/10 Poor

We changed rooms twice. In the first room the bathroom sink was stopped up with gross debris in the sink. The second room was filthy and smelled like cigarette smoke. The third room still had garbage in the trash can from the last occupants. People at the front desk did change the room but were not nice.
Patricia, 2-night trip

2/10 Poor

Room stunk like weed and cigarettes. Beds appeared clean. But did not smell clean. Very dated and worn out shower faucet did not work correctly at all.
Jason, 1-night trip

6/10 Good

The rooms are out dated. They are clean but the kitchen needs to be updated!
Amanda, 3-night trip

2/10 Poor

When I arrived at Extended Stay America Austin Metro, I was immediately put in a dangerous situation. An employee’s dog jumped on me the moment I stepped onto the property. I am deathly afraid of dogs, and this was terrifying. Instead of apologizing or taking responsibility for their employee’s animal attacking a guest, the staff told me to leave the hotel. At that moment, I was told I would receive a refund since I was being removed through no fault of my own. That was a lie. They refused to return my money and hid behind their “no refund” policy, even though the entire incident was caused by them. This is a property that allows employees’ dogs to jump on guests, then kicks the guest out, and finally keeps your money like they’re reaching right into your pocket. Completely unprofessional, unsafe, and unethical. If you value your safety, your sanity, and your wallet, stay far away from this place. There are plenty of other hotels in Austin that don’t treat paying guests like disposable nuisances.
Giovanna, 1-night trip

10/10 Exceptional

Love ot
Jasmin, 2-night trip

4/10 Fair

The rooms are big and kitchen work. The hotel overall is more of a motel..
jasmin, 2-night trip

2/10 Poor

Bad experience

No dishes or cookware rven though it had a kitchen. No coffee pot. Gront drsk is closed from 10p-10a so no one to help you when you have an isdue like our toilet getting clogged 3 hours after arriving. Very ghetto hotel smelled like weed all in the building. Will never stay again !
Alexandria, 1-night trip

8/10 Very good

it was nice. we stayed 5 days but for 2 days the elevastor was not working..but it was still a nice stay
Michael, 6-night trip

4/10 Fair

Bed bugs , no bathroom door lock .. friendly staff however the property facilities need to be improved . Not recommended for family !!!
Gomathisankar, 1-night trip