This place make look good online, but the maintenance and cleanliness are very poor. Our room smelled of Marijuana nightly (supposed to be non-smoking hotel). Bathroom tub was chipped and stained. Towel holders falling off door. Air condition barely worked. We had a two bedroom suite and the living/kitchen area had no air movement. No one came to clean for 3 days and we stayed 5 nights. Dishwasher wasn't attached to the counter and hard to open. Fridge opening was difficult; it was against the wall. Wall patching and painting was awful, trim and doors hung wrong and difficult to open and shut. Floor in our room was wet from something. Front desk was not helpful, and maintenance was not qualified after seeing terrible craftmanship everywhere. Elevator barely worked, and smelled like it needed work done.
I do not recommend staying here until this hotel overhauls it rooms with a remodel.
The only good thing was we had plenty of space in our suite for our family of 4 with two bedrooms and two bathrooms.
Kimberly
5 晚家庭旅程
10/10
Awesome sauce 👌 😎
LaRhonda
3 晚家庭旅程
10/10
Good overall but ac not cold
Arielle
3 晚行程
8/10
We were not able to check-in until 4PM, the room was very nice. The bed felt good at first but was quite FIRM. The rooms are quiet, we had a room in back facing I-4, it was quiet but you could hear the traffic slightly. The breakfast buffet was pretty sad. The waffles were good though. FREE Parking was a plus!!! Was charged $3.50 additional per day when we checked out. I HAVE NO IDEA WHY, didn't notice until after we drove away...
Phillip
3 晚行程
10/10
Amazing not a single complaint awesome breakfast
Emily
1 晚行程
10/10
I really love this hotel. Our room was like a little apartment with a living room, a kitchen, and a bathroom. Everything was clean and smell well. ( I chose a non-smoking room and I always bring scents from hime just in case). I just used a little bit on this hotel. The pool is small but it was clean and they have towels and balls for the kids to play. The breakfast was excellent compared to other hotels I have been in ( with hot food). I really lived the experience here... and I would definitely return.
Samuel D
3 晚家庭旅程
10/10
Amazing!!! Was pleasantly suprised by the size more than enough space not to feel cramped up even if we had the kids with us. Check in was quick and easy. Room was clean and bed was soft and comfortable. Will stay again!!
Scott
3 晚行程
10/10
Fantastic hotel. Super clean. Pool was great. Very comfortable. Staff went above and beyond for us. We arrived early and they got our suite ready so we could check in early.
Penny
1 晚家庭旅程
4/10
The place is rundown. Wallpaper coming off the walls in the hallways. Looks like attempted repair to the tub with Painter. Something similar. The beds suede in the middle. Two of the three dispensers in the shower were empty.
Floyd
1 晚家庭旅程
6/10
Terri M.
2 晚行程
2/10
Kayla
3 晚行程
8/10
very nice property, excellent staff and customer service.
Yves
2 晚家庭旅程
10/10
Christopher
1 晚行程
6/10
The room was missing a remote control for one of the TVs. They didn't have one. Bought popcorn at the Little market in the hotel and the bag was opened and yet they still were trying to sell it. At breakfast, there was only 1 person who was stocking the food. The hotel was sold out and so one would think more than one staff member would be working the crowded breakfast. Milk was warm, food was not restocked, normal breakfast items like juice was not available, silverware and plates not available. The worker just kept pulling 2-4 plates from the dirty dishes and would only put them back after she cleaned them. Since we had a problem with our room, I asked for documentation of the difficulties and was told I would be reimbursed points for my stay. 8 was rudely told no - we don't do that. As a Hilton Honors member for many many years - poor service. Would look to other places to stay next time.
Kelli
1 晚家庭旅程
10/10
Jessica
1 晚行程
8/10
Antanica
1 晚行程
6/10
Nice hotel. TV in the room was broken so we reported it to the front desk the first day. The TV remained broken the whole 3 days we were there
Kagee
3 晚行程
10/10
Stayed here before a few years ago. Beautiful hotel and nice clean rooms. The front desk clerk was very friendly. Breakfast was exceptional! Will definitely be back. Thank you!