The smell was so strong and horrible in the bedroom, I called to see about switching rooms but they did not have at available. I had to prop the windows open all night but I got such a headache from the room, I felt awful. The lobby also smelled like sewer. The bathtub was destroyed. The flooring was rough.
Hope
Hope (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 16 日
Kendall
Kendall (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
shirley
shirley (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 4 日
Different than what we reserved
The hotel was clean, but we are overall disappointed and feel like we didn't get what we had reserved. We reserved a king suite, but when we checked in they gave us a double Queen room. They said their King suites were overbooked. Not really sure how that happens, but we're used to sleeping in a queen bed so it wasn't a deal breaker for us. The first room they gave us smelled of smoke even though it is a non-smoking hotel. However, they moved us and the second room was better. Overall the hotel was very clean. Breakfast was the normal hotel food. We were disappointed there was no hot tub or spa tub as the hotels.com listing lists "spa tub" in the hotel amenities. This was another disappointment, since we had chosen this hotel because we thought it had a hot tub.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 10 日
Brandy
Brandy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 5 日
NE'VISHIA
NE'VISHIA (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Nice, clean and quiet area. Restaurants and shopping within walking distance.
Ray
Ray (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 4 日
We checked in the 31st and I mentioned to the front desk if the coffee could be replaced because it was cold, to my knowledge that wasn’t done and then the next morning there was no coffee or breakfast at all, it was a little disappointing because I chose this hotel because of the breakfast instead of staying with the rest of the family I travelled with.
Joaquin
Joaquin (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 4 日
Abhishek
Abhishek (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Marla
Marla (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 2 日
Kodari Revanth
Kodari Revanth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 1 日
Lack of communication
Booked this hotel specifically for a king bed. At check in was informed that they oversold and now have a queen. I complained and was asked if I still wanted the room. I said yes because I had already driven across the state and didn’t want to find another hotel at 5 pm. At any point prior to this they could have communicated this and I would have gone somewhere else.
Samantha
Samantha (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 1 日
Brooke
Brooke (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Iluminada
Iluminada (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 1 日
Expedia had a listing for a hottub, there isnt one. We booked a nonsmoking room only to get moved to a smoking floor. The entire hallway smelled so bad the entire time we were there. The elevator buttons were lose and seemed dangerous, along with it not being clean inside.
Kristen
Kristen (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 1 日
Smelled like fish in our room and there was no shuttle to airport.
Kara
Kara (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Friendly environment. Clean and very pleasant customer service
edwin
edwin (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Clean new and modern
Beautiful modern decor. Front desk was helpful. Hotel seemed super clean. Beds were comfortable but small. ( full not queen) everything seemed pretty new. Only problem is like with every hotel the a/c goes on and off loudly all night waking me up.
Marsha
Marsha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Lovely!!
Very lovely experience. Will definitely be back with the easy to check-in, wifi setup, and quick maintenance/housekeeping service. Best experience at a Hotel.