On the whole it was a positive experience. The breakfast was good and the location is excellent. The service at the concierge can be more hospitable.
yuk yin lucille
yuk yin lucille (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 9 月 10 日
Extreme recommend this nice hotel.
The location is just near by the train station, the service was fantastic nice, they prepare a red wine for us for free and also have some candy put on your bed when you are leaving.
It’s one of the best and comfortable hotel that I extreme recommend. Thanks of them we had a unforgettable four nights.
CHIH CHUN
CHIH CHUN (4 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Flavio
Flavio (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Rooftop is not always available
Love this hotel the only thing you need to know is the rooftop sometimes is rented out I believe mostly on the weekends and you cannot use it which when you pay this type of money you would like to be able to use all of the facilities if they only section off part Of the rooftop when Rentingout that would be much better
mary
mary (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 13 日
Boa localização, café da manhã saboroso entretanto é um hotel muito antigo precisa de manutenção
TANIA A A
TANIA A A (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Loved our stay!
The location in historic downtown Florence is excellent. All the staff was very friendly especially the front desk and bellman. The breakfast was very good with lots of choices. I would definitely stay here again!
Bonnie
Bonnie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Traditional Florentine Heaven
Unbelievable friendliness, room was immaculate and cleaned everyday, location couldn't be better, it really helped me fall in love with Florence and definitely want to come back.
TIMOTHY
TIMOTHY (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Awesome hotel
We had an excellent 2 night stay. Location is convenient, very close to the train station. Staff is courteous and friendly. Breakfast is great. Very safe place. Room doesnt smell like cigarette smoke and is very clean and they stock the fridge daily with no charge. Will definitely recommend.
Roy
Roy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 1 日
Jan Henrik
Jan Henrik (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 1 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 23 日
Ideally located historic property tries hard but needs an update. White paint needed. Dark, almost medieval, atmosphere gives the hotel a somber appearance. Our room, a suite, did have nice space but was essentially windowless (2 windows looked into walls or alleys darker than the hotel). Room was clean enough but evidence from past guests remained - ick. One spectacular bright spot is the rooftop space for breakfast and evenings.
John
John (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Satoshi
Satoshi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Great location and experience
Easy access from the train station of about a 3 minute walk. Right on the edge of the main shopping and attraction action of Florence so you do not feel like you are right in the crowds. The view from the bar/restaurant are great also. Service was always accommodating and the food was good. The shower/bath was a little crowded with how the fictures are placed but otherwise the bathroom was fine, the room was good, everything was clean and fun. I would recommend this to my friends also.
Dillon
Dillon (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 20 日
Det meste var ok. Men misfornøyd med at jeg,ikke,fikk,tilgang til takterrasse. Den var åpen, men tydleigvis kun for de som skulle spise i restauranten. Jeg skulle ta bilder….
Hans
Hans (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
MIHO
MIHO (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Extemely small room even for Europe. Front desk helpful. Great breakfast included. Good location.