Check in staff was rude and arguing with the cleaning staff at checkin.
Doug
Doug (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 22 日
Brent
Brent (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
Neither elevator was working and had to haul luggage down 7 flights of stairs.
Erica
Erica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Sharon
Sharon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Natalie
Natalie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Helen
Helen (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
overall great
Staff was amazing Monica at the bar phenomenal! Short staffed but amazing. I wish the hot tub and Paul were usable. They were not very disappointed. I wish the bar had more options for food no nachos. You think you have nachos at a bar. One of the elevators was out of order disappointing since there was a lot of people going up and down. Literally booked this hotel for the hot tub and pool..
Clydene
Clydene (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Shanda
Shanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Alissa
Alissa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Vidal
Vidal (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Marquetta
Marquetta (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Such a perfect stay EXCEPT for one thing
Very pleasant and responsive staff. Very clean and we enjoyed the pool and hot tub. Breakfast was delicious and it's so nice that there are a number of restaurants you can walk to. I would have rated perfect scores BUT, both elevators broke during our stay. This place has eight floors. I don't know why hotels don't prioritize keeping their elevators well maintained. This has happened to me a few times before too and have soured a lot of otherwise great stays. Yes, I can look at the bright side and tell myself at least I'm exercising. I know it's most likely not their fault if they're forced to wait months for an elevator tech to come in. But it is getting very annoying and tiring. I hope they figure it out.