Aucune aide pour les valises alors que les chambres sont en étage, pas d’ascenseur, et nous avons des difficultés à marcher. Pas de prise dans les chambres pour charger nos appareils : obligé de débrancher la TV, chambres et salle de bain vieillottes avec des fils électriques apparents…
Marie-Pierre
Marie-Pierre (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
The bed was a bit too soft, the toilet took several times before it flushed. And the swimming pool was cloudy because of bad pool management. Can I claim a partial refund please?
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Great service
It’s clean, staff are good, food is good. But the room was a little dated. But perfect for what I needed it for.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 27 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Lady at check-in was super helpful.
Afternoon Tea, quality of food slighty poor and fillings in sandwiches were thin. Scones ok and cakes ok. However, not
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Convenient stay for a couple of nights when mixing business and leisure. Bedrooms slightly dated but comfortable. Excellent food in the dining room.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
A night away.
Little disappointed that a late checkout wasn’t available. Like that the room had air conditioning for a warm night. Pillows not very comfortable. Would like for hotels.com to include suite as an option for booking. Want to come back and book the top suite next time. Super deluxe was lovely, wouldn’t want to stay in the standard room as that looks just like a normal building. Swimming pool nice and large and appreciate the adult swim times.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
d
d (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Amazing place to stay, especially with dogs x
Amazing friendly service, super dog friendly and thoughtful. Gorgeous hotel, lovely grounds, superb food, simply delicious 😋. The best meal was breakfast, we were looked after by the amazing Bozena, she made us feel like royalty every day xx
Andrew
Andrew (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Review
Wonderful place, very quiet, helpful staff
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Chad
Chad (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
James
James (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Suresh
Suresh (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 25 日
Neil
Neil (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Suresh
Suresh (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 22 日
Very Disappointing
This is not a 4* hotel on any level.
Staff incompetence and slow to non-existent service made the stay very frustrating.
Parking was difficult as spaces are far too narrow for modern cars.
The only good thing about this hotel is their efficient air conditioning!
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 19 日
Hotel well situated hotel in pleasant grounds. Interior needs refurbishment but everything works. Staff were efficient and friendly. Restaurant staff were really helpful, attentive and went out of their way to help. Breakfast limited cold selection and reasonable warn choice that was of good quality. Food we had for evening meal was very good. The restaurant however needs refurbishment. We did not use the spa. We would stay again.
Nigel
Nigel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Just a two nights stay.
Nice, charming old hotel
anne lise
anne lise (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 17 日
Great location, building, room. Everything else was just average. Hate giving negative feedback but just felt like they were understaffed. Outside tables full of empty drinks, staff repeatedly came out and didn’t tidy up. Bar ran out of beer, even although not busy. Empty bottles from rooms left on ledge for over a day.
Room staff did great but considering price/previous ratings kind of feels like staff are going through the motions. Stayed in London, York this trip in similar hotels…. Unfortunately this was not up to same standard.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Nick
Nick (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Kevin
Kevin (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 31 日
Comfortable and clean rooms.
Water on tap and coffee machine appreciated.
Toiletries were disappointing…hand wash and shampoo only, not quite the Elemis experience that was sold online.
Restaurant was dated, plastic (broken) plants and organised like a Victorian classroom…not sure who advertises that as elegant and romantic 😂
No views for us, other than the exit.
Service was ok, plates not cleared for ages and then not all plates taken until desserts ordered.
Food was good, although feel the starters weren’t prepared to order…
Buffet breakfast had a good selection of cold options but hot food limited - eggs were fried, no other options, and tomatoes had to be ordered 🙃
Spa could only be used between 2 p.m. and 11 a.m the following day…not great for us as we couldn’t check in until 7 p.m. and it’s children’s hour in the pool between 9 and 10 a.m.
Hotels with spas usually allow you to use the facilities after checking out and so, for that reason, I’ll not be staying at Frimley again.