I am writing to express my frustration regarding a recent booking I made through your platform. The reservation details clearly stated that my stay included breakfast. However, I was informed that breakfast was not included, and I was subsequently charged for it during my stay.
This is both misleading and unacceptable, as I relied on the information provided on your website when booking. I expect Hotels.com to honor the terms advertised at the time of purchase and to reimburse me for the breakfast charges I had to pay due to this error.
Pedro
Pedro (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Delonte
Delonte (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Service and staff was great!
Tiffany
Tiffany (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Melinda
Melinda (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 22 日
Bharvi
Bharvi (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
Tamiko
Tamiko (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
Excepted better. Room was not cleaned upon request. Disappointed overall
Vanessa
Vanessa (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 5 日
Old. Hallways smell of mold.
Philip and Kim
Philip and Kim (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Nice clean room. Comfortable Bed
Octavia
Octavia (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Lenita
Lenita (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 23 日
Craig
Craig (1 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2025 年 5 月 18 日
What services are available
Chi
Chi (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 16 日
MY STAY WAS HORRIBLE! I rarely leave reviews but this place is an absolute dump. It’s dirty. And the staff is so unhelpful, I had to change rooms 3 times and then they gave me an excuse that if I book through Expedia I get any room that available: the manager yelled at me and Marriott did nothing about it. Absolutely horrible. Do not stay here !
Chidinma
Chidinma (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Nice little place. I wish the restaurant was open all day.
Sarika
Sarika (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
The hotel was clean.
Olusola
Olusola (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 10 日
The stay went ok. The room i had was a joining room and the person in that room talked so loud on their cell phone from 6am and on. It was very disturbing. I was not able to get any sleep at all.
Cheseed
Cheseed (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Very pedestrian but functional
Jeffrey
Jeffrey (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 1 日
clean room. modern
Robert
Robert (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
All was good.
Edward
Edward (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Love the stay. Very clean.
Shon
Shon (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 23 日
No
Patrick
Patrick (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 23 日
No
Patrick
Patrick (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Traci at check in was lovely and gave us great information about the hotel and the area.
The shuttle for the metro stops at 9