I would like you to know this simply as a item that you can do to improve people's stay immensely. The staff at the facility were awesome. I have nothing bad to say about the them or the facility. Here is my concern. My daughter arrived at the MPLS airport at approximately 2100 on time from her flight from KSA. I was nervous as she was flying alone and arriving late at night alone. She had been given the instructions on how to connect with the shuttle to bring her to the Hotel we were staying at. When she got to the shuttle area there was a shuttle waiting there. She thought it was hers. But, there are three Courtyard by Marriott hotels and therefore shuttles. The only difference between them is in the writing on the side. But, the shuttle area in the garage area is dark at night and she saw the name Courtyard by Marriott but not the smaller line of which Courtyard. She ended up at the wrong hotel. I spoke to one of the shuttle drivers and he said this happens "a lot". I was so nervous. We were communicating via Facebook so she figured out as soon as she got to the wrong hotel what happened. And, she ultimately took a taxi to the correct hotel. I say this because it would be so simple (especially at night) to have the shuttle drivers before leaving to announce, "this shuttle is going to the courtyard hotel at the xx location. If you are NOT going to this hotel, please exit and wait for your appropriate shuttle". It wouldn't take much effort and be so appreciated.
catherine
catherine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Business travel hotel for sure. Ten minute drive to MSP. Recently refurbished, it seems. New carpets, etc. Definitely a business vide, and in a corporate location.
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
JUDITH
JUDITH (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
The room, check-in, Bistro and fitness facility were spotless. The staff were friendly and knowledgeable.
Keith
Keith (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Hugh
Hugh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
good location, great little bistro in lobby
we'd stay again
Lee
Lee (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Cheryl
Cheryl (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月12日
Bugs got in at night like all the way into the property in several places
David
David (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Kenneth
Kenneth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Every thing was good
Alejandro
Alejandro (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Short stop, nice place.
Brett
Brett (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月9日
Cancellation for emergency was not accommodated. Poor customer service!
John
John (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
It was a lovely stay and the food was fantastic.
Annett
Annett (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月26日
Nice place
Kyle
Kyle (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月24日
Gale
Gale (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月23日
The staff are the best part of this hotel: friendly, attentive and efficient. Give them all raises!!