We arrived during the first cold spell of the season with St Louis temperatures in the 30s and the heat in our room did not work. The Thanksgiving holiday complicated efforts to get the system looked at and eventually we had to be moved to a different room after three cold nights. Our deluxe room did not have a comforter nor blanket, which made the chilly nights even more difficult. Staff was very apologetic and comped us one night.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Hayley
Hayley (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
MICHAEL
MICHAEL (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
Mixed reviews. Upon arrival the front desk person had a very MEH demeanor and when I came back to ask her for a new room because the TV didn't work, she informed me that you have to unplug and replug the TV. She reluctantly asked if I wanted her to come and do it and I said no (clearly she didnt want to). IF YOUR HOTEL'S EQUIPMENT DOESN'T WORK TO THE POINT THAT YOU KNOW THE IDIOSYNCRASIES AND HOW TO GET IT TO WORK, JUST REPLACE IT! Telling a guest basically, "Oh you just have to slap the back of it 5 times, and then it'll work " is not a good look. It wasnt exactly easy to do since the plug was behind a very heavy piece of furniture and it was difficult to get it unplugged.
Also, when I arrived it was late. The front door was locked and I had to buzz them and tell them the name on my rezy in order to enter the hotel. That was sign it wasnt a great neighborhood.
Fortunately it was only a one night stay so it did the job but I wouldnt stay there again more than likely.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Friendly staff, great breakfast, and happy hour!!
Cynthia
Cynthia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Very nice staff
The meals and breakfast were great.
Staff were amazing.
Could use some updating.
Carey
Carey (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great stay!
This day was amazing for the weekend we stayed. The rooms were an A+. The front desk was very patient with me and my family
Lawrence
Lawrence (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Meagen
Meagen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Thank you for the excellent service that I was given while on my stay.
April
April (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月7日
Kevin
Kevin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
jaime
jaime (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
Linda
Linda (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Courteous and quick. Dining staff was excellent.
John
John (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Always love to see a Drury Inn when traveling. Always a safe bet!
HADASS
HADASS (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月26日
Dan
Dan (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月26日
The Fire alarms went off twice in the middle of the night. We got there around 10, had to get to bed to get my infant up for surgery at 3 AM. The alarms went off at 11 and then around again. I understand these things happen, however when I said something about it to the front desk lady upon check out. She was very rude and said "yea we know", in a rude voice. Didn't apologize nothing.