Room was not clean. Brown stain on mattress cover. Notified front desk who offered another room which was also dirty. Attempted to get refund and go to another hotel with no success, even after calling hotels.com.
Angela
1 晚家庭旅程
4/10
Martina
2 晚行程
10/10
Enjoyed my overnight stay here. Everything was great. Comfortable room, tasty hot breakfast, quick check-in/ out process. Would stay again
真實旅客
1 晚家庭旅程
8/10
STEVEN
1 晚家庭旅程
10/10
Donell
2 晚行程
10/10
This was just a overnight stay before heading out of town. Everything was excellent as usual, from checking in, to cleanliness of the room and checking out. We will be back soon.
Natasha
1 晚行程
10/10
Kelly
1 晚行程
10/10
Friendly responsive service
Gregg
1 晚行程
10/10
Tammy
3 晚行程
8/10
Kristine
1 晚家庭旅程
8/10
I would my stay overall was good. The bathroom seat in my room was loose but it was eventually fixed. The breakfast food could have more variety each day.
Terence
3 晚家庭旅程
8/10
I normally don't have any complaints, but the only one I have is about the bed in the room. It was clean, pillows were comfortable, but the bed itself needs to be replaced!! It was very uncomfortable! The top of the bed had a big dip in it when lying down. Other than that, everything else was fine. We will be back.
Natasha
1 晚行程
2/10
My room smelled like stagnant piss. When I walked in the carpet to a certain corner it smelled like piss. The whole room did but when I walked over to the corner the smell was overwhelming.. only time I'd ever stay here again is last resort.
Matthew
2 晚商務旅程
8/10
Jayden
3 晚行程
6/10
This hotel is fine for a quick, one night stay somewhere just to sleep and shower, but other than that it wouldn’t be my first choice. The door to the room was hard to open, there were cracks in the ceiling and walls, the carpet was damaged and so was one the chairs. The bathroom was nice and so was the TV and bed. There was also an overpowering smell that was annoying. It didn’t smell “bad” per se but it wasn’t appealing to me and it permeated throughout the entire hotel. There’s a complimentary breakfast included between 6am and 9am. Overall it wasn’t my favorite hotel but I’ve definitely stayed at worse places.
真實旅客
1 晚行程
10/10
Amazing
shequita
1 晚家庭旅程
4/10
Room was not clean. Tried to get it changed. But they said it had been almost an hour since we checked in and we should’ve complained sooner. Couldn’t even sleep in one of the beds.
真實旅客
1 晚家庭旅程
10/10
Comfortable Quiet and affordable
Nancy
1 晚商務旅程
6/10
DJaris
1 晚行程
2/10
I got bitten by bedbugs. I’m very distraught about this. Having to make serious contingency plans to try and rid myself and my belongings of these bugs. The hotel management denied my complaint saying they charge a high enough rate to mitigate a clientele that would bring bedbugs to their establishment. Absolutely appalling. Please advise recourse and steps toward a formal complaint!