Upon checking in and paying for early check in, we walked into our room and people were still in there. We then got a new room and the air conditioning was broken, I asked for maintenance twice and nothing. When we finally got our next room, we noticed in the evening that the door was missing a chunk out of the bottom, the lock was broken on the front door, the lock was broken on the connecting room, the toilet overflowed twice. I have stayed there a few times before but never experienced this. It was a terrible birthday trip for my daughter.