This was probably the worst hotel stay I've had in a long time. Here's a breakdown:
1. The bed was on some sort of frame wrapped in metal. Every time I got into bed the metal would make noises like it was going to break and it and the pillows were hardly better than an air mattress.
2. The room itself was okay except the sink in the bathroom was clogged and wouldn't drain and there was a grocery bag over our smoke detector. They did come fix the bathroom sink in day 3 of our stay but I never got a real answer as to why there was a grocery bag covering the smoke detector.
3. Continental breakfast. One of the appeals of staying was breakfast included. You know, less money spent on eating out. Well, continental breakfast does not exist at this hotel. Every morning I checked there was like 5 pieces of bread, two half empty containers of cereal and a small fridge with a few yogurts in it. Also, the juice machine was broken. That was it. It's advertised on their website and the lady that checked people in advertised it to each guest. False advertising.
4. We had to redo our keys. Every. Single. Night. Not once did the keys stay programmed.
5. Colleen: Said she was new but there was no kind of management present that she could ask for help and she seemed to be left on her own. Perhaps explaining her lack of professionalism.
6. They didn't clean our room once in the 5 days we stayed there. Not one time was there evidence that anyone had been in there to clean.
Adam
Adam (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Tyanna
Tyanna (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 26 日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 19 日
Not a Friendly or Clean Place to Stay!
The staff was rude. Our room was not swept. We had to bus our own room because no one ever came. Nothing to absorb the sound, so we could hear children running around upstairs. They didn't have supplies or food for the breakfast and closed it early. We were there for a sports tournament, but they kept the fitness room locked the entire day, leaving no space for us to warm-up before going to the tournament.
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
alexander j
alexander j (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 15 日
LaJean
LaJean (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 15 日
Contact me 702-497-5204
I was injured in this room during my stay. I was promised that they would refund hotels.com back. I need to make sure this happens and I need to speak to somebody from customer service from hotels.com.
Sidney
Sidney (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 15 日
Elsie
Elsie (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Roberto S
Roberto S (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 8 日
long check in time
receptionist wasnt there. We waited for about 15 to 20 minutes before she came in. We were in a hurry so it was annoying to wait to check in.
Olivia
Olivia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 5 日
CATFISHED
Just look at the pics...
jonnell
jonnell (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 27 日
BARGAIN?
Surroundings satisfactory. Building acceptable. Room modest, bathtub unsatisfactory. Breakfast: molded bread, no coffee, no beverages. Four cups of yogurt.
SAMUEL
SAMUEL (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 26 日
It was good. Dont expect breakfast
It was good. Breakfast was non exisatant. Juice machine broken and no coffee. Room was good.
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Nice place
David
David (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 12 日
Charged to wash the sheets and towels!
Dont stay here! The hotel charged $100 for washing the sheets and towels. The breakfast isnt available like it says. The staff isnt around like they should be and if they do respond they make you feel like you are an inconvenience to them.
Julia
Julia (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Nice
Francisco
Francisco (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 7 日
Rachael
Rachael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Nanyu
Nanyu (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 5 日
The worst
dahir
dahir (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 3 日
I didn't like it at all, everything is dirty, unsafe