Checked in with the understanding that the pool was open. Found out it was not. Front desk person was lovely. My 21 year old son with Autism was disappointed. Not too much later got a call from the front desk that a neighboring room had called down with concerns/noise complaints about our room. It was before 5 PM. There was no yelling. I explained that my son has Autism and does some vocal stimming- nothing over standard speech level. And the front desk person said, “Well do you think you can keep it down.”
I replied that I will remind Owen to be aware but stimming is his coping mechanism. The front desk replied that excessive noise could result in police involvement or us being asked to leave.
I was horrified and insulted and hurt for my son.
We travel often and stay in hotels frequently. I have never been threatened to have the police called on us because of a concern of danger or violence (there was none, never has been, never will be, my son is the happiest young man and view Autism as a gift). The hotel was at minimal booking so the complainant could have been moved instead my son and I had to walk and eggshells and act as if we were expected to be ashamed of Autism.
I will NEVER book with Clarion again.
We have hotel bookings for July and September and October as he plays competitive tennis and regularly travel for tournaments. And we have for years. I will choose more inclusive places to stay.
Jean
2 晚友伴旅程
10/10
John
1 晚友伴旅程
10/10
Mandy
2 晚家庭旅程
8/10
michael
1 晚家庭旅程
8/10
While I appreciated the walk in shower, i hated the fixtures as there was no way you could get water temperature correct without getting fully wet... with COLD water. Also, bed was extremely high and i almost needed a stool of some sort to get in at night. Just slide right out in the am!
真實旅客
2 晚家庭旅程
10/10
Shelby
1 晚行程
8/10
真實旅客
1 晚行程
10/10
Debra
2 晚行程
10/10
Gerald
2 晚行程
10/10
Ramone
1 晚行程
2/10
Clarion staff is ass
Kristoff
1 晚行程
10/10
Dan
3 晚行程
10/10
Convenient location for work and pleasant staff.
Amy
2 晚行程
10/10
Amy
2 晚行程
6/10
This room was just ok. The rooms have been renovated so that was a plus. You get wet when u cut on shower. The beds were comfortable. The heat is old kind of hotel fan which was LOUD.
Patti
3 晚家庭旅程
8/10
Kari
1 晚行程
10/10
Celcilia
1 晚家庭旅程
10/10
Conveniently located for work.
Amy
1 晚行程
10/10
Convenient location, close to restaurants.
Jamie
1 晚行程
10/10
Conveniently located for work
Amy
2 晚行程
8/10
Un hotel agradable
Leonardo Fabio
1 晚商務旅程
6/10
It was a convenient place to stay for work. But I couldn’t sleep as well as I would have liked. You can hear people in the hallway. The opening and slamming of the doors.
It was very unsettling.
The walls in my room looked like they had been in a flood. The swelling of the wood was very noticeable.