We requested 2 pillows and we called the front desk 3 times and they brought the pillows, I went down to the front desk and they didn't resolve the problem. The customer service was terrible.
Bayardo
Bayardo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
Nalini
Nalini (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
jennifer
jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Dana
Dana (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 7 日
The hotel is good over all, just need some update
Zhe
Zhe (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Kris
Kris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Houston stay
The stay was very good although I was only there for one night. The room was very large and very clean. I enjoyed the stay.
LOUIS
LOUIS (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Judd
Judd (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Krystal
Krystal (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Bo
Bo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Julia
Julia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
Not as advertised.
Our room was ridiculously hot. Turned the a/c down to 65 and by midnight it was still mid 70's. I tried using the room phone multiple times to call the front desk and they would never answer. The refrigerator was hot. The menu we were told to look up using their QR code was outdated and the restaurant offered none of the items. Food was expensive and mediocre at best. They mention a nightly "happy hour" but the bartender said there were never any specials.
There was a dog show there and one of the elevators kept catching the people in the door. One time it caught a dog.
Lisa
Lisa (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Ashar
Ashar (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Dedrick
Dedrick (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
KALOB
KALOB (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
Overall Good
My overall day was very nice. The hotel was beautiful however we went down for breakfast and breakfast was an additional cost. I wish they would have included breakfast with our stay.
Charnell
Charnell (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 8 日
Missing mini fridge in room missing small magnifying mirror in restroom broken outlet in restroom and beds seem to be full size not queen but I could be wrong
Erika
Erika (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
It was such a pleasure and pleasant time that we spent in Houston. I will highly recommend the hotel.