Does Marina Tower Waikiki offer free cancellation for a full refund?

Yes, Marina Tower Waikiki does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Marina Tower Waikiki?

Yes. Self parking costs USD 30.00 per day. Parking spots may be limited.

What are the check-in and check-out times at Marina Tower Waikiki?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability).

What is there to do at Marina Tower Waikiki and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Marina Tower Waikiki have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around Marina Tower Waikiki like?

Marina Tower Waikiki is a short 7-minute walk from Ala Moana Center and 17 minutes' walk from Waikiki Beach Walk.

Marina Tower Waikiki, Honolulu: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Feb 10, 2021

This hotel is great! Hotels are not meant to live in so we used it as just a place to sleep while learning the love and culture of Hawaii! Amazing place! Bed is super soft too!

7-night trip

4/10 Fair

Nov 30, 2020

Old nasty and run down. Run away.

Location and pool was good but room was bad. Half the burners on the stove didn't work. Closet door was broken. Bucket in front of room door to catch water dripping from ceiling. Hair everywhere, walls, towels, bedding. Had a McDonald's disposable cup in cupboard for drinking. Everything very old and falling apart. Needs fixing ASAP. Half the light bulbs were blown. Never recommending or staying here again.

2-night trip

2/10 Poor

Nov 25, 2020

Terrible place, Horrible experience

DONT STAY HERE these people booked us in and then we couldn’t get let in or get a key or ever even talk to a person We only got an email about wanting our CC info We never got any kind of refund for a 3 day booking We had to book with the Aston

Travis, 3-night trip

8/10 Very good

Nov 13, 2020

Not the greatest, but I would stay there again.

The room was okay, it was outdated, a little dirty, drawers and a cabinet door was broken. The elevator broke down a few times. The view though was beautiful and the beds were comfortable, although the mattress topper kept slipping. Location was wonderful - walking distance to Ala Moana shopping center and a Walmart. 😁

Cindy, 5-night trip

2/10 Poor

Sep 2, 2020

No hay nadie que te ayude en el counter , la limpieza es lo peor, el cuarto lo más sucio y desagradable que e podido ver la cama rota y yo en estas vacaciones gracias a la maldita cama tengo la espalda lastimada, Marina Tower Waikiki no sirve.y la administración tampoco sirve es una decepción

FernandoRodri, 11-night trip

2/10 Poor

Jul 29, 2020

want my refund or my room!!!

Well first of all , there’s no one there in person to check you in, and the number they tell you to call never gets answered.so I paid for my room that I never got to stay in !

Bashia, 1-night trip

2/10 Poor

Jul 4, 2020

DO NOT STAY HERE. MOLD. MOLD. MOLD. We checked in after 6pm so there was no one at the front lobby to assist us when we realized how NASTY the room was. The toilet was running and was unable to flush. The bathroom shower was super CRUSTY and there was MOLD all over the window curtains. My husband has really bad asthma so we decided to leave right away. We emailed the hotel, since there was no way of calling to let them know we couldn’t stay in a room with MOLD. They replied the next morning saying they could move us to another room, but we had already checked into another hotel. We asked for a refund, and the hotel said we needed to deal with the travel agency. You would think MOLD would be a good reason not to stay in a hotel. Nope! Travelocity DENIED a refund of a 3 night stay after speaking to someone at the hotel. Super disappointed in Travelocity for taking their side. You would think that our health, especially during this pandemic, would be a concern. Shame on you for not taking care of your customers.

Alex, 3-night trip

2/10 Poor

Jun 14, 2020

This is my worst hotel stay experience ever, staff is also very poorly conducted. Charged me for things they can’t even explain.

Juan, 1-night trip

2/10 Poor

May 2, 2020

There were multiple problems right when I arrived. Check in was inaccurate. Refrigerator wasn't working, had to throw out a lot of food. Room type was wrong. Dishes were dirty in the cupboard. Shower hadn't been clean as there was sand everywhere. Hair on my pillows. Terrible stay!!

2-night trip

2/10 Poor

Apr 16, 2020

Key did not work - no one to help - didn’t get in room - went to Holiday inn - turned over to Amex

16-night trip

4/10 Fair

Apr 15, 2020

Disappointing

The photos do not match the property. I booked this "splurgin" on a room and realized it was a bad choice. The room was not clean, outdated, and an uncomfortable stay. The shower was seldom to be hot and the towels were far from being delivered to the room. The elevator in the building took about 15 minutes to arrive each time due to only having one working. Finally, the condo charged my card double for the stay and completed multiple transactions without my consent. I would not stay here again.

Julia A., 7-night trip

4/10 Fair

Apr 7, 2020

The location is fantastic. However, the condition of the room was extremely disappointing. I wound up sleeping on the floor because the mattress was beyond uncomfortable - I could feel the springs and it hurt. The kitchenette cabinet doors were falling off. The TV barely worked. The AC needs service. The bathroom shower curtain is moldy. And the best part, the glasses, dishes, pots, flatware, cooking utensils, coffee maker, etc., all were crusty. Super location, but very disappointing and uncomfortable room.

2-night trip

2/10 Poor

Apr 4, 2020

Never got in the room the key the manger left in the lock box didn’t open door no human on property- communication was by text and email. After key did not work we texted the manager- no response - got room at Holiday Inn - turn this situation over to AMX

1-night trip

8/10 Very good

Apr 1, 2020

I think the property and kitchenette in the room was prefect. The staff was great. My only problem that I was on the 31st floor and the elevator was out of service the last 4 days of my trip. The sad part is I had to walk all my luggage down all those stairs when I was checking out. Thats my only complaint and I wasn’t able to get a hold of staff about the situation? They stopped responding to my text?

Mike, 14-night trip

2/10 Poor

Mar 28, 2020

PLEASE DONT GO HERE!! Absolutely disgusting rooms, we had a huge metal piece sticking out of the room and busted our ankles multiple times. We complained and asked if we could get a new room because we were told that we would be receiving a kind bed initially. After walking into a room with a queen bed and a metal piece hurting us, they refused to move us to a different room. The elevators didn’t work multiple times forcing us to walk down the stairs from the 32ND FLOOR! The other girl with me had cancer and had a knee replacement. So she wears out easier and this was absolutely exhausting for us. On our last day, the elevators shut down completely, we had to catch our flight so we had no choice but to DRAG OUR 50 POUND BAGS DOWN 32 FLIGHTS OF STAIRS. For someone that had a knee replacement, she can’t even run and this amount of physical exertion was unbearable. How can Expedia even offer a “hotel” that doesn’t even offer a reliable way to get down to the ground?

7-night trip

2/10 Poor

Mar 27, 2020

Nice view of the ocean and Marina. Put on the 20th floor initially. No elevators working in the entire building and no front desk on site. Had to walk up to the 20th floor before finally reaching a hotel rep and being moved to the 9th floor. So didn't get to enjoy the view.

1-night trip

8/10 Very good

Mar 26, 2020

不親切だし、管理費がプラスされて高くつく

予約後のフォーマット（英語のみ）記入してサインイン。その際、パスポートとクレジットカード（裏・表）を写メで添付せねばならない危険性を考えるべき。そして、そのリターンは英語のみ。翌日、日本語のメールが届いたが「入室の仕方」の説明が不十分。到着後の入室も、自分でKEYボックスを開けて鍵を取り出し、コンドの玄関を開けて入る～室内へ。まず最初のKEYボックスの開け方でを知らず、苦戦。ふつうの日本人はKEYボックスの開け方などしらないだろうと思わないのか？日本語の管理会社の不親切さを感じました。部屋のViewは素晴らしいのに清掃が行き届いていない。ベッドの周りは埃だらけ。備品にティッシュペーパーと書いてあったが無し。ヘアドライヤーは壊れていて煙が出た。部屋のwifiもいくら試してもPWが違うと表示されて繋げられなかった。クローゼットにハンガーが１つも無い。

2-night trip

4/10 Fair

Mar 24, 2020

The view was wonderful. The room was shabby and dirty. Only spent one night instead of four.

4-night trip

4/10 Fair

Mar 22, 2020

Was very dirty. Not cleaned at all.

Purple hair in shower. Purple hair dye on shower wall and sink.. trash can had garbage in it. Water bottle and juice bottles under the bed. Dried Blood (not washed at all) on tapestry at foot of bed. . Filthy mirror. And microwave. And overall dusty dirty filthy floors and walls dirty/greasy handprints on windows and mirrors. Took pictures. Embattled. And Haven't had response from management.

Kristina H., 3-night trip

2/10 Poor

Mar 17, 2020

I will rate 0 star if possible. Worst of the worst.. no front desk so you cant really complain once you're there. Tried texting, calling and sending them an email,but no response. Room is dirty, found hairs on the blanket. Sink stinks, bones and food stuck inside, shower leaks, not all amenities are provided, broken phone, broken AC remote, dirty towels, dirty carpet, dirty bed sheets. I also got rashes in this hotel. Asked for another room but no one dared to respond to any of my requests. Requested hair dryer as well but still got nothing. No roo. Service. Not recommended at all. Do not book at this hotel.

Gie, 3-night trip

8/10 Very good

Mar 16, 2020

建物がかなり古かったです。なので、あちこちガタが来ている感じです。Wi-Fiが繋がりにくかったです。

julie, 4-night trip

4/10 Fair

Mar 14, 2020

The window is broken from its frame. Called all numbers in case if such issues and even texted and received no response or correction of issue. Have not slept well at all

Michelle, 1-night trip

4/10 Fair

Mar 14, 2020

Disappointed

We were extremely disappointed with our stay! First we received an email the day of check in advising the lift isn’t working so we had to carry all our luggage up all the flight of stairs and then again up and down each time time we stepped out. While being pregnant this was extremely unpleasant and then we find out the lift has been an issue for months. If I knew this in advance I would have not booked this room. The state of the apartment was horrible the walls, carpet and bedding was stained and the bathroom skunk and the shower was mouldy and gross. We also had issues with our wifi and our pass to the stairs and after emailing management twice we never received a response. For the price we ended up paying and the state of the apartment it was very upsetting and an unpleasant stay.

Emma D., 2-night trip

2/10 Poor

Mar 13, 2020

STING, ROACH INFESTED! DEPT OF HEALTH IS COMING

This was the MOST DISGUSTING RATS NEST I HAVE EVER SEEN. I checked in. Waited 15 minutes to get the front desk to answer the phone. I was told to go down a driveway and under a garage. Sit there and she would be out. She brought out the paperwork and was pleasant. We waited 15 minutes for the only operating elevator. Got to our room, opened the door, almost had a heart attack! The kitchen was first. MOLD AROUND THE SINK, NASTY BLACK STUFF IN THE SINK (mold?) COLD NASTY COFFEE IN THE COFFEE POT THAT LOOKED LIKE IT HADNT BEEN TOUCHED IN 2 YEARS!, BROKEN CABINET HALF HANGING. past the little threshhold that was rotting, to the couch, it had the cushions hanging half off, rips and some very unsterile pillows. Next to the couch was a bed. I looked at the bed and it HAD BEEN USED! On the top wrinkled sheets and pillowcases. DRIED BLOOD!, DRIED FLUIDS!, ANDLOTS OF BLACK HAIRS!! I WAS MORTIFIED! Im running out of space if you want to see pictures i am more than happy to send them as i have already via internet support, who has not replied! Called the desk immediately. She said she would send housekeeping when i asked for a clean room. Contacted fd to tell them we are leaving explaining why, requesting a refund. She said ok. Never answered another call I emailed them and never received a reply I booked the first 5 star hotel and got tf out. Should be condemned and if im sick within the next 14 days, they will be responsible for my medical needs. I have contacted the DOH & BBB

Brittany, 1-night trip

4/10 Fair

Mar 8, 2020

Terrible

Terrible there was black mold on the ac and in the bathroom they put the blankets on wrong or forgot a sheet. The window was hard to open. All the chairs in the room had broken struts. The room needed some tlc. I wore my shoes because i bet they didnt clean the carpets.

Steven, 1-night trip

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