Stayed in a Junior Suite for 3 nights. The hotel and room were very nice, but I was a little disappointed with the attention to detail regarding the cleaning. There was a lot of metallic trim on the furnishings that were full of prints and dirt. They also need to pay attention to their high dusting especially the bathroom vents. You also don't get daily cleaning of your room unless you request it, and I couldn't get an ice bucket even though I asked several times. On the plus side, t
he bed was comfortable
Shawn R
Shawn R (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Wonderful experinece! Great location
Ritika
Ritika (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Ilias
Ilias (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Sebastian
Sebastian (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
LENNY
LENNY (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 7 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
It closes to metro and Duomo. Our 4 people room is big and clean. Breakfast buffet was really variety of foods that we liked it very much. Staff can speak English
Jessica S W
Jessica S W (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
maria lucila
maria lucila (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Ahu
Ahu (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 3 日
Edwin
Edwin (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 2 日
Great location but parking is a problem
A big minus is they don’t have car parking at the building. You need to drive to a near parking garage with really high price (€28/day). Staff is helpful, breakfast is great, room is clean but furnished old. Location is more than great. Walking distance to all attractions.
cihad
cihad (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 2 日
Great location
Great location. Great Breakfast. Clean rooms but need to be improved. Great staff.
Cemre
Cemre (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Christian
Christian (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Mônica
Mônica (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 26 日
Katja
Katja (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 23 日
Good, could be better. Second stay here.
Good could be better for the price. This was our second stay here and I feel like the first time was better so it may depend on the time and the room booked. We were disappointed that our room was not available when we checked in after 3pm. We were exhausted from a long trip and was hoping we could already get in our room and relax. They even charged us for the room at check-in so imagine my disgrace. I expressed that I was not happy with the situation so they upgraded us. But the upgrade was not that great either. The room looks updated but no view. Our original reservation had a view but looked old and outdated so we kept the upgrade. But the most disappointing of all is the noise level. The walls are thin and we can hear people talking in the hall and the room next to us.
The housekeeping were great but the front desk could be friendlier except for 1 Filipino employee. We asked the day before if our rental car can get in the city and park while we load our luggages and we were told yes with no other info provided. At checkout we were told we need to register the car - that info could have been helpful when we asked the day before. The good thing about this place is the location for sure. Very central and walking distance to many places.