Myself and my daughter stayed here for 5 nights. The room was freezing as there was a freezing air coming in under the door, so much so that we had to put a towel across the bottom of the door at night time. The shower was terrible, splashing water in every direction except the way it should have went. The drain in the sink was blocked. The hanger attached to the wall had 1 hanger for hanging up clothes and it was falling off the wall. There was a dirty mens sock under the armchair. There was a fridge and microwave in the room, both of which were old and smelly. We put up with it as we were only there at night and are not people that complain. We decided to extend our trip by any extra day and went to reception to explain our situation with the room. They were no help whatsoever, no discount for the extra night, and was told to book on hotels.com if i wanted a discounted room. I got the room 35 dollars cheaper online and got a slightly more updated room. I then asked if i could get 1 hour late check out the next morning and was told it would cost me 50 dollars extra. Extremely disappointed with this hotel, and more so disappointed with staff who were totally unhelpful.