Did not get the room we booked for double beds. Got a king size bed because that’s all what was available. Waited to check in for 45 minutes.
We left the property at 10 PM with small children because our room was not clean after notifying them twice to make it right. Cobwebs, bugs in bathroom and frig, pulled up carpet, stains on bedsheets, mold, unsanitary bathroom, and pubic hairs on sheets. There were two other gentleman with the exact same problem.
While I was talking with these gentlemen and showing them pics of our room, I was told to leave the property. My children were crying and told me they did not feel safe staying there and didn’t want bugs crawling on them when they sleep. They wouldn’t use our bathroom either.
We took off to get out of there so we could sleep at another hotel 10 miles away.
I am contacting hotels.com as well as Clarion Corporate for a formal apology and a refund.
RUN! Don’t stay here