2/10 欠佳
2025 年 4 月 3 日
Kind people, unclean hotel
Upon check in I was greeted great though the process due to training took 25 mins to check in. I was given a key of 112 and an envelope that stated 222 and both rooms did not work upon trying. I walked all over and then back to the front. Got an entirely new key/room and got in. The room smelled like a mix of smoke and animal urine and bedding was stained/soiled. No remote for tv. Lights above bed didn’t work. And to top it off, a cockroach was climbing down the wall when using the rest room. (I have picture and left cockroach in sink). I can’t bring myself to bring my belongings in from the car until having them washed somewhere before the I eliminate any chance of taking critters home with me. I took some photos but should have taken more to help describe the rest of the unclean areas/sheets/bedding/floor, etc. Again, customer service as far as kindness goes, was great. Though sadly I would not return.


Holly
Holly (1 晚行程)
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