Charges me double for non used night and no refund
I went there for night stay the receptionist was taking too long to check people in so I decided to book only with hotel.com as I've used them multiple times before. With the rush I booked for the wrong night they couldn't change the date for me nor refund my money. I ended up booking double as we needed the room for the same night as we were there and it's like 11pm. With all that we have to stay for less than an hour as the room doesn't meet our expectations. There's smoking all over the hotel even when it say it's. Non smoking. Very bad experience.
Mohamed
Mohamed (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 26 日
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Radu
Radu (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 10 日
Although inexpensive, it was noisy, I could smell the cigarette smoke from the people outside talking most of the night. The AC was rattling, the bathroom was unclean and had holes in the wall. The guy at the front desk was pleasant though
Joshua
Joshua (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 9 日
Rhonda
Rhonda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Carlene
Carlene (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 17 日
vanessa
vanessa (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 8 日
The worst I will never return
Shannell
Shannell (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 6 日
The property has been bought by TowneHome who doesn’t have a standard in the industry. In short, they but properties of all kinds just hoping to operate for profits but never the bringing the property up
Australia
Australia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Hardi
Hardi (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 4 日
John
John (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 23 日
The laundry is not working.
Joel Feliciano
Joel Feliciano (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Plenty of parking available and easy check-in and check-out
Joey
Joey (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 10 日
not easy to go out the site , restaurant was close
Walsh
Walsh (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 24 日
No refrigerator so we left our food outside (since it was 6 degrees out) and our food was taken before 9AM. We were a corner room as well where we could have easily set "trash" within the trashcan 3feet from our room door. We lost at least $30 worth of food.
Danielle
Danielle (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 16 日
When I checked in for some reason Expedia had me for an accessible room, Which I did not select when I made my reservation. When I got there at 9:00 I was told there was no accessible room for me available. Can you imagine if I needed one and they had given it away. I tried to ell the check in person, but he was too busy on his phone to listen.
Then he have me two beds in a room. Then he told me my card was declined, which I knew it was not possible. He said it was a third party card. I asked him if he ran the card I gave him he said he couldn't. Then he figured it out.
A little later I tried the TV. Almost zero channels. Went back to the front desk, he was annoyed I took him away from his call. When I asked about channels he looked at me like I asked for a spa. Then said they get 2 or3 channels.. The next day I found the other channels.
.On the plus side teh shower was really nice and teh frig kept food cold.
Scott
Scott (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 15 日
Affordable and quiet. Would stay again. Convenient location