My family needed a place to stay for a few nights. I booked for them from out of town. They were horribly bitten by bed bugs. So severe that she may be heading to the er. Due to swelling. Room was changed after i called with no other bites but 2-3 nights bitten up. Never again.
Angelica
4 晚家庭旅程
8/10
Chris
2 晚行程
10/10
Great quick check in. Staff was very friendly. The room was very clean and we had everything we needed. The only down would be the curtain was a little ripped up but it was a great stay for our short trip. I would recommend for a stay.
Evelyn
1 晚家庭旅程
2/10
Terrible check in terrible front desk staff
Jeremy
2 晚家庭旅程
6/10
Meagan
1 晚行程
8/10
Emily
2 晚行程
4/10
This is the first automated check in and it was very dissatisfying. There was no human being to get a blanket or pillow etc. The machine required a $100.00 deposit which was to be credited back to me. At checkout Wednesday (4 days ago) and has not been credited to my account yet. Not happy.
Katharine
1 晚商務旅程
10/10
Great experience, all clean good service good staff we enjoyed and planning back again soon 🙂
damian
3 晚行程
10/10
Jessica
1 晚行程
8/10
Friendly customer service. Clean
Darita
1 晚家庭旅程
10/10
janet
2 晚行程
6/10
Steve
1 晚行程
10/10
Pleasant check in, convenient location, was a bit noisy at night, but it was a holiday weekend. Simple and efficient, excellent for the price on Hotels.com.
Karen
1 晚家庭旅程
2/10
Rude front desk. Booked a 2 day stay. Had to switch rooms TWICE the first night because TV would not work properly. They put me in a king suit which is the same size with less pillows then the Queen room. Thennnn I tried to book a 3rd night and the manager tried to tell me I HAD to pay for a king suit OR leave at 11am and wait til 3pm to switch rooms back to a queen suit. You could tell the manager did not give a S#it about the customers as there was plenty of queen rooms available and we did not even request house keeping at all! AWFUL AWFUL on site customer service. I wish I could rate 0 out of 5 stars! What a shame!
Brad
2 晚行程
10/10
Very nice after a disappointing stay at another hotel.
I would stay here again staff is friendly and helpful.
Pamela
1 晚家庭旅程
4/10
Paid extra for a deep soaking tub was a regular bathtub outside condition is not very well kept up. I have still yet to receive my deposit back even though I’ve called them and they’ve reassured me that it’s supposed to be coming. Just feel like for the price that I paid for that hotel there’s definitely better choice hotels out there Also charge you extra when you get to the room even though the website says no extra charges.
Bonnie
1 晚商務旅程
4/10
Requires more money when you get there that isn’t discussed and haven’t gotten my deposit back yet even thou all I did was sleep there
Bonnie
1 晚商務旅程
10/10
Wonderful
Claudette A
1 晚行程
2/10
Blanca
1 晚行程
8/10
Julian
2 晚家庭旅程
10/10
Yosbany
1 晚行程
2/10
No one physically there to check-in and out. I've seen this before but not many places. Usually overnight near I-75. Why do a online check in and payment just to arrive and then be surprised with new hidden fees and no tap to pay option, or if cash $250. They charged my card and gave me a hard time although it was in the right cancellation policy timeline to do so. Charged for one night out of two. Will never go there again because of rhe hassle. Talking to someone on a screen in a local place with very LIMITED options. Felt just like the scam it was.