Rude front desk. Booked a 2 day stay. Had to switch rooms TWICE the first night because TV would not work properly. They put me in a king suit which is the same size with less pillows then the Queen room. Thennnn I tried to book a 3rd night and the manager tried to tell me I HAD to pay for a king suit OR leave at 11am and wait til 3pm to switch rooms back to a queen suit. You could tell the manager did not give a S#it about the customers as there was plenty of queen rooms available and we did not even request house keeping at all! AWFUL AWFUL on site customer service. I wish I could rate 0 out of 5 stars! What a shame!
Brad
Brad (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Very nice after a disappointing stay at another hotel.
I would stay here again staff is friendly and helpful.
Pamela
Pamela (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 14 日
Paid extra for a deep soaking tub was a regular bathtub outside condition is not very well kept up. I have still yet to receive my deposit back even though I’ve called them and they’ve reassured me that it’s supposed to be coming. Just feel like for the price that I paid for that hotel there’s definitely better choice hotels out there Also charge you extra when you get to the room even though the website says no extra charges.
Bonnie
Bonnie (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 11 日
Requires more money when you get there that isn’t discussed and haven’t gotten my deposit back yet even thou all I did was sleep there
Bonnie
Bonnie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Great
Wonderful
Claudette A
Claudette A (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 7 日
Blanca
Blanca (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
Julian
Julian (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Yosbany
Yosbany (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 3 日
Non quality inn
No one physically there to check-in and out. I've seen this before but not many places. Usually overnight near I-75. Why do a online check in and payment just to arrive and then be surprised with new hidden fees and no tap to pay option, or if cash $250. They charged my card and gave me a hard time although it was in the right cancellation policy timeline to do so. Charged for one night out of two. Will never go there again because of rhe hassle. Talking to someone on a screen in a local place with very LIMITED options. Felt just like the scam it was.
Eboni
Eboni (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 3 日
Obed
Obed (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Very last minute Friendly staff
The gentleman at the reception late at night was very friendly and polite. very basic continental type breakfast. Bed was comfortable and room was clean
ROGER
ROGER (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 27 日
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 22 日
Patrik
Patrik (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
the ai for check in sorta creepy
paul
paul
paul (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Bert
Bert (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 14 日
Luis
Luis (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 9 日
Dennis
Dennis (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 6 日
The Breakfast is Continental I dnt like it
Brendalee
Brendalee (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 1 日
My family stayed for one night. The room was clean but there was a smell in the room that was hard to miss. we couldn't find where it was coming from but did feel uncomfortable.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 27 日
Hotel without a human (touch)
Absolutely no human in sight ... directed by an impersonal screen to India where the individual has NO IDEA about anything but checking you in. Is this as bad as it can get in our world? Home away from Home? Hardly. This technology is disgraceful Stop it
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 25 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 24 日
overall walking to room was dirty. the bed was like sleeping on the floor , the entry door was gapped so bad the cold air was constant, not worth the stay for 180.00, gives quality inn a very bad name.