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The Ritz-Carlton, Cleveland

5.0 star property
Luxury hotel with restaurant, connected to a shopping center, near Progressive Field

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Photo gallery for The Ritz-Carlton, Cleveland

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Lounge
Property amenity
Exterior
In the heart of downtown Cleveland, The Ritz-Carlton, Cleveland offers a luxurious retreat. Savor a meal at TURN Bar + Kitchen or unwind in the garden near the lobby fireplace. Guests praise this hotel for its 24-hour gym and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Non-smoking
  • Pet friendly
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Business center
  • 11 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
$836 nightly
The total price is $982
Oct 9 - Oct 10
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lake View

LED TV, Netflix, iPod dock, pay movies

Junior Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
  • 398 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Fan
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed
Premium bedding
  • 656 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Premium bedding
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $160
Oct 26 - Oct 27
Total with taxes and fees
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About the neighborhood

Map
1515 West Third Street, Cleveland, OH, 44113

What's nearby

  • JACK Cleveland Casino - 3 min walk - 0.3 km
  • Rocket Arena - 5 min walk - 0.5 km
  • Progressive Field - 10 min walk - 0.9 km
  • Huntington Bank Field - 14 min walk - 1.2 km
  • Rock and Roll Hall of Fame - 17 min walk - 1.5 km

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 6 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
  • Cleveland Station - 24 min walk
  • Tower City-Public Square Station - 1 min walk
  • West 25th-Ohio City Station - 27 min walk

Restaurants

  • ‪Seven Chefs Buffet - ‬4 min walk
  • ‪Dunkin' - ‬1 min walk
  • ‪The Library VIP Lounge - ‬4 min walk
  • ‪Kelly's Cajun Grill - ‬2 min walk
  • ‪Hotel Cleveland Lounge Bar - ‬5 min walk

About this property

The Ritz-Carlton, Cleveland

The Ritz-Carlton, Cleveland offers a great location, putting you within just a 10-minute walk of JACK Cleveland Casino and Rocket Arena. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a 15-minute walk of Huntington Bank Field and Progressive Field. Public transportation is just a quick walk: Tower City-Public Square Station is steps away.

At a glance

DONE

Hotel size

    • 206 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Express check-out available
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 60 per night; includes in/out privileges)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Golfing nearby

Working away

  • Business center
  • 11 meeting rooms
  • Conference space (204514 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Premium satellite channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

TURN Bar + Kitchen - Onsite restaurant.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per night

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 30 per person

Children & extra beds

  • Rollaway beds are available for USD 30.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Valet parking costs USD 60 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Does The Ritz-Carlton, Cleveland offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Cleveland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Ritz-Carlton, Cleveland?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Ritz-Carlton, Cleveland?

Yes. Valet parking costs USD 60 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Cleveland?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at The Ritz-Carlton, Cleveland?

No, this hotel doesn't have a casino, but JACK Cleveland Casino (3-min walk) is nearby.

What is there to do at The Ritz-Carlton, Cleveland and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near The Ritz-Carlton, Cleveland?

Yes, there's an onsite restaurant, TURN Bar + Kitchen.

What's the area around The Ritz-Carlton, Cleveland like?

The Ritz-Carlton, Cleveland is in Downtown Cleveland, a short 1-minute walk from Tower City-Public Square Station and 14 minutes' walk from Huntington Bank Field.

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The Ritz-Carlton, Cleveland Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Cribs

Reviews

6/10 Good

Ritz Cleveland for Clapton Concert

I wrote a check in review. It detailed my issues. I won’t repeat it. But it did not meet the standards of a Ritz Carlton.
joe, 1-night trip

10/10 Exceptional

Great stay. We will be back
Scott, 1-night trip

10/10 Exceptional

The walk thru tunnel to see the Cavs
Deborah, 3-night trip

10/10 Exceptional

Great night get away

We had a very nice stay here , very nice and friendly staff Would definitely stay again And good drink choices
Robert, 1-night trip

10/10 Exceptional

Only stayed one night but very much enjoyed this hotel
Timothy, 1-night trip

10/10 Exceptional

The staff was really nice and helpful, very clean and upscale dinning and atmosphere. The room was excellent!!
Timothy, 2-night trip

10/10 Exceptional

Lovely rooms and staff. Had a great bar and room service with great food
Gary, 4-night trip

10/10 Exceptional

Overall the stay was a very good experience and shall return
Abdallah, 1-night trip

10/10 Exceptional

Loved the staff and the facilities
Elizabeth, 1-night trip

2/10 Poor

Very poor communication with hotel front desk staff prior to arrival.
Meghan, 1-night trip

10/10 Exceptional

Absolutely gorgeous and phenomenal staff.
Eli, 1-night trip

10/10 Exceptional

Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.
Thomas, 1-night trip

10/10 Exceptional

Very friendly staff
Rose, 1-night trip

10/10 Exceptional

My favorite place
Violet, 1-night trip

10/10 Exceptional

Ritz Cle

Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.
joe, 1-night trip

10/10 Exceptional

What I liked was everyone was very pleasant, friendly, and humorous! There was not anything I disliked.
Anthonette, 1-night trip

6/10 Good

Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in
ronnie, 1-night trip

2/10 Poor

AC in the room wasn’t working so the room got really hot
chris, 1-night trip

8/10 Very good

Nice

The people we encountered at the hotel were great...but I received many communications prior to coming and requested a crib in the room. I received confirmation that it was all set...and then the room did not have one. It seems like they might have been a little off or short staffed the night we were there. That said, everyone we encountered was extremely nice. The rooms are different than the pictures-smaller, different furniture. The bathroom is really beautiful.
Erin, 1-night trip

10/10 Exceptional

First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class.
Steven, 4-night trip

8/10 Very good

The staff and food were lovely. Everyone was pleasant and willing to help with whatever was needed. The one downfall was when I called ahead for cribs. I did not receive them upon arrival, so I again asked the gentleman who helped bring up our bags about cribs. I heard nothing back during our stay. The room was disappointing given multiple very visible stains and even a bleached area on the bench at the end of the bed. The drapes, which were automatic, were broken and didn’t close. The staff was quite responsive to have them fixed that day. As mentioned above, the food was delicious, though quite expensive ($70 for breakfast for two adults and two kids). There were limited options for vegetarians (one item for dinner), though meat-eaters have quite a few options. Overall, it was a nice stay, though a bit disappointing for what I expected from the Ritz.
Marnina, 4-night trip

2/10 Poor

When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand. I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor! Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell. This
Greg, 1-night trip

10/10 Exceptional

Paul, 1-night trip

10/10 Exceptional

Larry, 1-night trip

6/10 Good

Anthony, 1-night trip