Hermoso hotel, quizás sería bueno un teatro techado y que pongan mas presentaciones de magia o musicales estilo Broadway
Veronica Patricia
Veronica Patricia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Claudia
Claudia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
My stay was amazing, Marla, Damian, and Miguel took great care of me.
Keenan
Keenan (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Loved all
Great service
Beautiful resort
Mónica Karina
Mónica Karina (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 26 日
Property is excellent with good service. They needs to improve in the quality of the drinks and specialty restaurants dinner coordination.
Nelson
Nelson (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 25 日
It was a nice vacation and plenty of things to do at the resort, but if you don’t have reservations to eat at one of the restaurants you will not get in and the shows or dance parties not really shows. I think they had two real shows all week.
Rory James
Rory James (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 25 日
The restaurants and buffet were very delicious.
Entertainment was very good. Plenty of activities. Pools clean and very big. Lazy River was my favorite! People were very nice and attentive. Jacqueline at check in was very courteous and knowledgeable, smooth check in and check out, Mayra the Buttler was always attentive to our needs. Bars and drinks were always on point w delicious and refreshing drinks. Can’t wait to go back!
CARMEN
CARMEN (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Mary Kathleen
Mary Kathleen (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 21 日
Could make lots of improvements for sure!!
We had a lot of issues from the start, we won’t be returning it was our 5th time in Mexico and our least favorite experience.
Timothy
Timothy (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 20 日
Wasn’t much shows
Justin Spencer
Justin Spencer (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 19 日
Enjoyed the restaurants
Michael Singh
Michael Singh (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 19 日
Lazy river and coffee shop was nice. Wish there were better shows and should be easier to make dinner reservations.
Erin
Erin (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 19 日
Nice resort
CARLOS
CARLOS (7 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 17 日
Check in was excellent. Staff was warm and welcoming. Because we booked through Expedia we were assigned a personal assistant. The experience with the personal assistant was not great. He assured us he could take care of reservations at the restaurants. Communication was lacking with multiple check ins on our part to confirm. The first night we couldn’t get in where we wanted which was fine and we were able to get in at the Steakhouse late. From there we requested to make all our reservations in advance for the rest of our trip. What we were unaware of and told later is that the assistants don’t have access to the Planet Hollywood app to make the reservations and instead have to go through a much more complicated process that’s really not fair to them. Our problem was mainly the lack of communication and on at least two nights the restaurants did not have our reservation but thankfully were able to get us in despite that issue. One of the team members contacted us to discuss the experience and things went from bad to worse. In addition to discussing the reservation issues and lack of communication, we reported that twenty dollars had been taken out of one of our backpacks to which the “manager” responded “I don’t believe that happened.” He also said that we should have reported it immediately which probably true but we planned on letting them know at checkout just to make them aware. We weren’t asking for the twenty dollars back. The food was hit or miss.
Nathan Ray
Nathan Ray (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 17 日
Stephen
Stephen (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Arturo Alexandro
Arturo Alexandro (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
El hotel esta
Bien, es mucho mejor la zona de familiar, les falta ambiente de dj mejor musica para alberca en adultos, la comida esta buena, el buffet general es muy grande y se dificulta el tema de llevar la comida a tu mesa. La atencion de varias personas en cuanto a servicio es
Pesimo, no respetaron reservaciones, porque no las agendaron correctamente el concierge de adultos (marla) el tipo del
Bar en el antro estaba malhumorado y nos atendio pesimo, y el gerente del restaurante en el italiano gusto, atendio pesimo, no saben atender a los adultos.
Solo hubo dos personas en todo el hotel, el mesero carlos en alberca excelente y luis de concierge que era el que daba la cara a todas las inconvenientes que hubo en los restaurantes.
Liliana Paez
Liliana Paez (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 15 日
Buenas instalaciones y tofo está relativamente cercano
Deila Yadira
Deila Yadira (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 15 日
instalaciones y atencion de los trabajadores
Brayan
Brayan (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 14 日
We enjoyed dealing with Luis, he took great care of us and made sure we were happy.
Shelbie Lynn
Shelbie Lynn (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Beautiful property. Loved the swim out pool.
Samantha
Samantha (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Very clean place. Room was also very clean friendly staff and very helpful. Would definitely recommend and visit.
Elizabeth
Elizabeth (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 4 日
todo bien, regresaria.
Keyra
Keyra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 3 日
I didn't like the fact that it was labeled adults only but we
still were engaged with the family side. There were no real nightlife for adults. Whether we were out eating or any entertainment, it was all mixed together. They had mainly family things to do