In need of lot of repairs. The beds felt like straight mattress springs. They were so uncomfortable. The breakfast was sufficient.
Lara
Lara (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 11 日
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 10 日
Needed refresh
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Black Mold!
The bthrm had black mold, dripped all night. Room poor condition, peeling paint, smell, not enough pillows. We needed it just for 1 night so it served purpose but would not stay there again. Not worth the fee!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 28 日
Tyler
Tyler (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 27 日
A KNIFE SHOWED UP IN OUR ROOM WHILE WE WERE OUT.
The lady at the desk was very nice. The hotel is in terrible shape. Wall paper everywhere is bubbled up and falling off. The carpet in the hallways is so old and rolling up everywhere. The breakfast was not good. Also the space for the breakfast is too tight. You can't get to anything if there are just a few people in there. The ceiling in the shower looked moldy with some paint trying to cover it up. The carpet in the room was sticky and felt slightly damp. The air condtitioner was awful. Stayed hot the whole time. But here is the kicker. On my last night there, we came back to the room from being out and there was a knife on the bathroom counter. I have no idea where it came from. It wasnt ours and it wasnt there when we went out. We decided it was time to go ahead and check out that night instead of the next morning. I showed a picture of it to the lady at the desk but she seemed new and didn't know what to do. I definitely will stay somewhere else next time. I tried to upload a picture of the knife but it won't let me.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
It was great
Damiany
Damiany (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 19 日
I expected more from a $130+ a night hotel. It was severely outdated, our room smelled like mildew, and the breakfast was minimal. We considered going to a different hotel all together but our stay was non-refundable. Don’t let the pictures fool you. This hotel is way past due for a complete remodel. Would not recommend.
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
My family love the stay.
Heriberto
Heriberto (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 4 日
Staff very nice and helpful, clean facility, spacious room. Room could use a little updating. Overall a very good place to stay.
Conal
Conal (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 30 日
Doug
Doug (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 30 日
Kiara
Kiara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 28 日
It was OK-nothing special.
Art
Art (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 14 日
Seniors go anywhere else
Another bad review for a bad hotel. Don't ever stay here. Stayed for only 1 night and when we were readly to leave at 7:30 a.m. the only elevator was broken. My husband (72) and I (77) were on the 4th floor. I called down to the front desk and asked for assistance in taking luggage and aiding me (stairs are dangerous for me) down the 3 levels. Front desk said that they had called for an elevator repair person but did not know when the elevator would be repaired (it was a Saturday morning). I was also told that the hotel did not have anyone that could help us with our luggage. I called 911 and was told that they would only respond to help us if it was an actual medical emergency (so 911 in Chattanooga is worthless for seniors in distress). My husband eventually made 7 trips up and down the stairs with the final trip assisting me. I thought the poor guy was going to have a heart attack. Later when I called Hotel.com to see if I could get some of what I paid back, the assistant manager at the Comfort Inn told the Hotel.com representative that the malfunction was due to an earthquake that happened that day. We tried to leave at 7:30 a.m. and the earthquake occured at 9:04 a.m. I was still in the room at 9:04 and didn't feel a thing. The earthquake occurred in Knoxville not Chattanooga. We departed the hotel between 9:30 and 9:45 a.m. So this hotel won't even take accountability.
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Stacy
Stacy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
The employees were friendly and helpful but the rooms need updated. The carpets were gross and while the bathroom was adequately clean, it was not in great shape.
Julie
Julie (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Aiesha
Aiesha (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 8 日
Cleanliness in the bathroom was questionable. Breakfast area
Becky
Becky (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 25 日
luciano
luciano (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
Smoky
We purchased a non smoking room, but had to run the AC and fan constantly because the room smelled like someone was actively smoking.