The customer service was AMAZING, the housekeeping MANAGER SHE WAS AWESOME,I definitely will be returning
Eboni
Eboni (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Kimberly
Kimberly (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Catina
Catina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Jamie
Jamie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Shane
Shane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
The room was beautiful but, wasn't as clean as I e
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月11日
5 day stay room was serviced once!! And it took 4 phone calls to get that. AC & AC fan did not work at all, and no one ever showed to fix it. Do not recommend
Mary
Mary (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Great breakfast and room comfort
Very clean and excellent breakfast but quite pricey-$17.00 pp. Cookies were the bomb.
Gayle
Gayle (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月4日
Terrible!!
The safe in the room was locked when we got there. We asked the front desk to send someone to open it so we could use it. She said all the maintenance staff had gone home and there was no one to fix it. No alternate solution offered.
Microwave didn’t work.
We were going out for the day about noon and asked for housekeeping to come and clean the room. We came back about 5 pm and the room had not been cleaned. Called the front desk again for housekeeping and was told they were all gone for the day. I asked how that was possible. I was told that since it was a holiday, that they were short staffed.
Let that sink in. A hotel thinks it’s ok to be short staffed on a holiday, when they should be fully staffed because that should be when they are busiest…
The room was not very clean at all. Especially obvious in the bathroom where dirt was very thick in the corners, especially around the shower. The floor of the shower looked like people had been wearing black shower slippers and left black smudge marks.
Maintenance work was shoddy and obvious.
We asked about the on-premises restaurant several times and was told it opened at 5 pm, we showed up at 6 and it was not open. We were told the entire staff had called in sick. The only food available was at the bar, and I’m not sure who was preparing it.
Brett
Brett (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月4日
Kurt
Kurt (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Milton Synolve
Milton Synolve (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月29日
Ralph
Ralph (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月18日
Joshua
Joshua (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月18日
Inga
Inga (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月5日
The only thing I would like them to add would be having margarita fixings at the bar. Came back from a hard day and no Margaritas!
Diane
Diane (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Wonderful
The tolite paper could be better quality. The hooks and the tolite paper holder on the wall are falling out. Our overall all stay was very nice, the pool was great, staff super friendly. The room was very big and comfortable. Plenty of room for 2 adults a 10 year old, 7 year old and a 16 year old. Would definitely come back.
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月3日
The bed was comfortable. The only problem was the toilet was very loud when flushed. Otherwise an enjoyable stay.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年7月29日
It was just fine. Thank you
Anne
Anne (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月28日
Chelisa
Chelisa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
Jahri's National Tournament.
Room was very comfortable. All necessities were available. Was very surprised at the look of the suite. Would surly stay at your hotel again.
Betty
Betty (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月21日
Brooke
Brooke (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月15日
I was appauled when i opened the pull bed in my 2 room suite and found a used condom. And when i said something at the front desk they just blu it off saud they would tell the cleaning supervisor. Ive stayed at this hotel in the past and will never stay there again.