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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel convenient to Duke University Hospital

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Free daily full breakfast
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Meeting facility
Located near Duke University, SureStay Plus Hotel by Best Western Durham Medical Center offers a warm welcome with full breakfast and convenient laundry facilities. Unwind at the gym or connect at the business center, where free WiFi is available to all guests.

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Pet friendly
  • Free breakfast
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Meeting room
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$67 nightly
The total price is $76
Oct 29 - Oct 30
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

OYO Hotel Durham West Hills

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.0 out of 10, Good, 674 reviews
$50 nightly
The price is $55
Oct 27 - Oct 28
Total with taxes and fees
OYO Hotel Durham West Hills
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About the neighborhood

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906

What's nearby

  • Duke University Hospital - 3 min drive - 3.4 km
  • Duke University Chapel - 4 min drive - 3.3 km
  • Cameron Indoor Stadium - 6 min drive - 4.7 km
  • Duke University - 6 min drive - 4.7 km
  • Durham Performing Arts Center - 6 min drive - 7.4 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 23 min drive
  • Durham Station - 7 min drive

Restaurants

  • ‪Sheetz - ‬16 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Cook Out - ‬4 min walk
  • ‪McDonald's - ‬9 min walk

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center puts you within a 10-minute drive of Duke University and Duke University Hospital. Guests can enjoy the fitness center, and hiking/biking trails and mountain biking are nearby. Also, this hotel is within a short drive of Research Triangle Park. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference space (480 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1989
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Renovations and closures

The following facilities will be closed during August, September, October, November, December, and January:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Are pets allowed at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay Plus Hotel by Best Western Durham Medical Center and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. SureStay Plus Hotel by Best Western Durham Medical Center also has a fitness center.

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SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5.8

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Popular mentions

Room
Bed
Breakfast
Service staff
Shower
Air conditioning
Bathroom
Vat
Lobby
Toilet

Reviews

8/10 Very good

The hotel is an older hotel. The room was clean and met what I needed for a single night stay. Fitness center, seasonal pool and breakfast were extra perks of the stay.
Thomas, 1-night trip

10/10 Exceptional

For the price and stuff, it was quiet, comfortable and everything worked. It was clean and did the job. Can't complain.
Michael, 1-night trip

8/10 Very good

Not Bad

Hotel was comfortable, area was a little sketchy with homeless people in area and abandoned vehicles in parking lot.
Howard, 4-night trip

6/10 Good

I didn’t even want to take my shoes off in the room. The only nice thing was the bed was comfortable.
Lin, 1-night trip

10/10 Exceptional

Great hotel
Joshua, 1-night trip

6/10 Good

Too bright, too loud

Room never got dark at night! Glaring, very bright light outside window. And a smoke alarm in hall started chirping in tge early hours!
Robert, 2-night trip

8/10 Very good

Overall experience was great and I will recommend others to come.
Yubesh, 1-night trip

6/10 Good

Desperately need to wash the windows. The rest of room was clean. No frills. Need extra blankets.
1-night trip

8/10 Very good

Peace and Quiet
James, 2-night trip

10/10 Exceptional

The safe was very friendly and it’s quiet.
Vanecia, 1-night trip

10/10 Exceptional

It was great
Jesse, 2-night trip

10/10 Exceptional

I really like the service the front desk gave you when I came in and the day that I left was very very positive and I appreciate everything
Charles, 2-night trip

6/10 Good

It was ok. I just needed somewhere to rest my eyes over night.
Shelbie, 1-night trip

10/10 Exceptional

It was nice. And convenient.
William, 1-night trip

6/10 Good

Pictures are
Ryan, 1-night trip

10/10 Exceptional

good value for price. the staff is very attentive.
Eric, 3-night trip

8/10 Very good

The hotel was good accommodations for an overnight/weekend stay. The location was very convenient for shopping, walking, eating, and access to the interstate.
Beverly Joan, 1-night trip

8/10 Very good

The property is old but everything was clean and comfortable. Staff friendly and beds good.
Kim, 1-night trip

8/10 Very good

The property was nice and had been renovated. Didn’t understand why the fan in the bathroom ran 24-7. More renovations and landscaping is needed for better appeal.
Billie Jean, 3-night trip

4/10 Fair

Weed smell and if u check in late you can’t get to anything and it’s. Not a full breakfast waffles was about it
Deana, 1-night trip

6/10 Good

It was okay, nothing bad.
Bryan, 1-night trip

2/10 Poor

The most horrible service

It was so horrible I need my refund back
George, 1-night trip

10/10 Exceptional

Sure

Sure, I'd do it again
John, 1-night trip

4/10 Fair

Floor was very dirty, commode tank leaked, breakfast was not good.
Owen, 2-night trip

6/10 Good

It was decent for the price
Kristin, 2-night trip