Amazing staff in an amazing hotel.
Everything was so great: the entire staff crew who were all super helpful to give us food recommendation, helping us around, being accommodating, or just asking about us.
Rooms are super clean, functional and quite spacious (rooms without windows were actually very good). Hotel is nicely decorated, rooftop is great to chill and spa service are good quality-price.
We will surely be back to Aurora on our next trip to Hanoi!
And also try the Banh Cuon sold by the old man in the street right in front of the hotel every morning from 4am-9am!
從check in 到check out, 完全沒有缺點的一間飯店. 無論是服務人員、餐廳、SPA, 非常完美. 尤其是櫃台服務人員 Wendy and LinH, 服務100分 ! 大推這間飯店, 下次到河內一定會再次入住
CHENG-YI
CHENG-YI (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 12 月 15 日
Everything was excellent. All the staff were nice and helpful
真實旅客
3 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019 年 11 月 11 日
CHIH KUAN
CHIH KUAN (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 10 月 6 日
真實旅客
4 晚行程
Expedia 真實旅客評價
10/10 完美
2019 年 9 月 14 日
ShihTsung
ShihTsung (8 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Heidi
Heidi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
MOYURU
MOYURU (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Property was excellent overall. On our return stay we appreciated staying in an updated executive room on the second floor - better view and layout. Also liked personal touches eg. welcome back note and fruit platter. Maybe some more eco-friendly methods could be put in place eg: glass water bottles, a take as you need toiletries bar in the reception area rather than having multiple toothbrushes, combs etc in your room. Include a clearly labeled bin for recyclables in each room. Comfort and cleanliness was of a very high standard. Very friendly, approachable staff.
JENNIFER
JENNIFER (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Excellent first impression of property: beautiful decor - clean and bright, very welcoming staff. Breakfast was plentiful and offered a good variety (cold and cooked) to suit many tastes. We liked the ‘cooked to order’ menu in particular. We also valued the suggestions staff offered at breakfast as to how we could spend our day eg sightseeing options, transport, opening hours at museums etc. Our room was lovely - very clean, comfortable bed, well appointed bathroom.
Room was great (suite), spacious modern and clean. Staff really helpful and pleasant
Sean
Sean (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Beautiful hotel
Beautifully decorated hotel throughout. Our room was very nice and clean, staff were absolutely amazing and helpful. The food in the restaurant was phenomenal. The bar staff was very friendly and it was a relaxing atmosphere.
Xesh
Xesh (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Hotel fantastico
Un hotel meraviglioso con un personale gentilissimo, ottima colazione e drink di benvenuto offerto al loro Skybar.
Posizione eccellente nel cuore di Hanoi nei pressi del laghetto
Michela
Michela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
The hotel is located in the heart of Old Quarter. It is surrounded by many excellent food options, shopping and attractions. The hotel staff were very friendly and professional as they took time to ensure our stays were comfortable. They have also provided us with many recommendations to attractions and food options.