Quality Inn Merchants Drive

City-center Knoxville hotel with bar/lounge

Choose dates to view prices

Where to?

Dates

November 2025

12

December 2025

In-room safe, individually furnished, desk, blackout drapes

In the heart of Knoxville, Quality Inn Merchants Drive offers a warm welcome with breakfast buffet, a cozy coffee shop/cafe and laundry facilities. Unwind near the fireplace in the lobby or enjoy some fresh air by the seasonal outdoor pool.

Good

Popular amenities

Bar
Pool
Connecting rooms available
Pet friendly
24/7 front desk
Free breakfast

Main amenities (12)

Daily housekeeping
Seasonal outdoor pool
Bar/lounge
Room service
Coffee shop/cafe
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Lobby fireplace
Front-desk safe

For families (6)

Children stay free
Cribs/infant beds (surcharge)
Microwave
Connecting/adjoining rooms available
Private bathroom
Television

$63 nightly

Nov 26 - Nov 27

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 12 - Nov 13

Tomorrow

Nov 13 - Nov 14

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Room, 1 Queen Bed, Accessible, Non Smoking

Excellent

Highlights

Individually furnished

Air conditioning

Heating

Connecting rooms available

Refrigerator

LCD TV

Fan

Blackout drapes/curtains

260 sq ft
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished

Air conditioning

Heating

Connecting rooms available

Refrigerator

LCD TV

Fan

Blackout drapes/curtains

Sleeps 2
1 Queen Bed

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished

Air conditioning

Heating

Connecting rooms available

Refrigerator

LCD TV

Fan

Blackout drapes/curtains

270 sq ft
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Good

Highlights

Individually furnished

Air conditioning

Heating

Connecting rooms available

Refrigerator

LCD TV

Fan

Blackout drapes/curtains

270 sq ft
Sleeps 2
1 King Bed

Similar properties

Free breakfast
Pet friendly
Free parking
Free WiFi

$55 nightly

Dec 7 - Dec 8

Total with taxes and fees

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About the neighborhood

117 Cedar Lane, Knoxville, TN, 37912

What's nearby

Knoxville Expo Center - 3 min drive - 2.0 km
Knoxville Convention Center - 5 min drive - 9.2 km
University of Tennessee - 6 min drive - 9.5 km
Neyland Stadium - 7 min drive - 10.5 km
Knoxville Zoo - 8 min drive - 14.5 km

Getting around

McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

‪McDonald's - ‬11 min walk
‪Cracker Barrel - ‬8 min walk
‪Austin's Steak & Homestyle Buffet - ‬18 min walk
‪Popeyes Louisiana Kitchen - ‬3 min drive
‪Ingles Market - ‬5 min walk

About this property

Quality Inn Merchants Drive

Quality Inn Merchants Drive puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive. Fellow travelers like the helpful staff and overall property condition.

At a glance

Hotel size

- 128 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in time starts at 3 PM
- Check-out time is 11 AM

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required

Children

- Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets allowed (2 total, up to 50 lbs per pet)*
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- No onsite parking

Other information

- Designated smoking areas

Property amenities

Food and drink

Free buffet breakfast each morning 6:00 AM–9:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)

Traveling with children

Children stay free (see details)

Working away

Business center
Computer station

Services

24-hour front desk
Laundry facilities
Free newspapers in lobby

Facilities

1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Seasonal outdoor pool
Lockers available

Accessibility

Braille/raised signage
Elevator
Assistive listening devices available

Room amenities

Be entertained

32-inch LCD TV
Cable TV channels

Home comfort

Air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided

What to enjoy

Individually furnished

Freshen up

Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Free local calls

Food and drink

Refrigerator
Microwave

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors

Fees & policies

Children & extra beds

Cribs/infant beds are available for USD 10 per night
Rollaway beds are available for USD 10 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

Pool access available from 8 AM to 10 PM
The seasonal pool is open from April to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Merchants Drive

Quality Inn Merchants Drive

Quality Inn Merchants Drive Knoxville

Quality Merchants Drive

Quality Merchants Drive Knoxville

Quality Inn Knoxville

Quality Inn Merchants Drive Hotel Knoxville

Merchants Drive Quality Inn

Quality Inn Merchants Drive Hotel

Quality Inn Merchants Drive Knoxville

Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Does Quality Inn Merchants Drive offer free cancellation for a full refund?

Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn Merchants Drive?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Quality Inn Merchants Drive?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Merchants Drive?

Sorry, there's no onsite parking at Quality Inn Merchants Drive.

What are the check-in and check-out times at Quality Inn Merchants Drive?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Quality Inn Merchants Drive and nearby?

Quality Inn Merchants Drive has a seasonal outdoor pool.

Does Quality Inn Merchants Drive have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Quality Inn Merchants Drive like?

Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.

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Quality Inn Merchants Drive Reviews

7.0

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room

Service staff

Bed

Shower

Breakfast

Location

Car

Vat

Water

Bathroom

8/10 Very good

Nov 10, 2025

Staff was friendly and very helpful when we reported a broke hair dryer. Bed was comfortable and room was clean.

Karin, 1-night trip

10/10 Exceptional

Aug 6, 2025

Love it. Will stay again definitely

Heather, 2-night trip

4/10 Fair

Nov 3, 2025

The couch it was so dirty,Anything look unclean!

Dan, 2-night trip

4/10 Fair

Nov 7, 2025

Roach in room and the male housekeeper walked in while I was naked an hr before our time ended. He did not knock or make himself known, he let himself in at 10am and our check out time is 11am.

Nelson, 1-night trip

6/10 Good

Oct 26, 2025

The breakfast was very limited. The coffee creamer in the room was hard as a rock,you could tell that it had been there for a while. The room was clean but the sheets and pillow cases had stains on them. The rooms need to be updated . The woman at the front desk was very nice and friendly and i appreciated her asking about our stay.

Louann, 1-night trip

6/10 Good

Oct 14, 2025

Not bad but not great. The mattress was low quality and very firm, we had to ask for toilet paper as they did not replenish unless asked, serval guest had the same issue. The front desk staff was courageous and friendly.

Joe, 1-night trip

8/10 Very good

May 29, 2024

excellent stay

Jose, 1-night trip

6/10 Good

Oct 3, 2025

The AC is filthy and sticky! Bed baseboard is sticky, I had to wash it. Every time I enter the room, it smells like cat peed or something like bitter smell.

Jamie, 6-night trip

10/10 Exceptional

Aug 22, 2024

Will be booking again simply for the best sleep in an ultra comfy bed.

Andrea, 4-night trip

10/10 Exceptional

Aug 13, 2023

Good hotel

Good hotel with modern rooms.

4-night trip

10/10 Exceptional

Jan 31, 2024

Nice stay. Great rates.

gabriel, 2-night trip

6/10 Good

Jun 19, 2025

Rooms needs repainted and repaired. Bathroom was dirty

John C, 1-night trip

8/10 Very good

Feb 24, 2025

Quiet

Phillip, 1-night trip

6/10 Good

May 16, 2024

Stay was ok

Marchere, 1-night trip

10/10 Exceptional

Jun 21, 2024

Very good service clean

Joseph, 2-night trip

10/10 Exceptional

Mar 24, 2024

The room we had was great, bright and looked like it had been recently renovated.

Paul, 1-night trip

4/10 Fair

May 20, 2025

The room smelled like cat urine. Killed two roaches. Brought this to the staff’s attention Although some updating was evident, the bathroom is in need of rehabilitation.

Terrence, 3-night trip

2/10 Poor

Mar 30, 2025

a man got the same room key to our room and entered our room at 1AM

Jacob, 1-night trip

10/10 Exceptional

May 4, 2024

4 star business

Roger, 1-night trip

4/10 Fair

Nov 25, 2024

Dirty Kenton bathroom floor. Previous people stuffing left behind

Tammy, 1-night trip

2/10 Poor

Feb 2, 2025

Management makes up lies and wont back up the lies. I would not reccomend this place!

Robert, 1-night trip

8/10 Very good

May 6, 2024

Overall, it was a good stay for the price. I will say that the mattress caves in when you lay down so it was really uncomfortable and housekeeping comes at like 8:30-9. That was way too early for us. Water pressure was great!

Nicole, 3-night trip