I’m not sure where to start, but staying here was a HUGE mistake. We needed a handicap room and from the moment we started down the hall, I could smell a mildew smell. There were plug ins all down the hall, but the worst was when we entered the room. I complained and came to find out the place was built on a creek and the first floor has common problems with mildew, especially because the AC is on the floor and it recycles the air from outside. Moving to another hotel wasn’t an option because of big music festival in town. Our room key didn’t work at least a dozen times and I had to walk up to get it reset.
The staff is super nice. They tried to be helpful and sprayed our AC thoroughly with a bleach cleaner until that is all we smelled for about 30 minutes, then the mildew smell came back.
I’ve never been so happy to leave a hotel. But honestly it wasn’t for lack of effort from the staff. This hotel has some real issues and nice people will it be enough to ever return.
Pamela
Pamela (5 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 10 日
Hotel had a weird smell in the rooms. AC smelled like mildew or wet dog. Carpet in the rooms smelled terrible. Shower head had mold with several noticeable mold spots on shower tub. The small fridge didn’t cool. Door lock didn’t properly shut. Ice machine had a terrible taste. I checked out earlier than anticipated and got charged the entire trip. There waa no partial refund. This place was expensive to stay and not worth the cleanliness. Breakfast was liquified materials you had to heat up in a communal pan.
Erasmo
Erasmo (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Spencer
Spencer (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 7 日
Desmond
Desmond (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Kari
Kari (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Great overnight stay
It was a great overnight stay, clean and comfortable. Breakfast wasn't anything to brag about but most hotel free breakfasts aren't.
Richard
Richard (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
👍
Very nice all the way around.
Cindie L
Cindie L (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Weekend
Very comfortable stay. Clean quit, and everything u need.
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Highly recommend
The room was clean, the beds were so comfy, the staff helpful and polite. I would recommend this hotel to anyone staying in the Mountain Home area!
Deborah
Deborah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
10 out of 10 would recommend
Honestly the best stay I’ve had at a hotel EVER, not the fanciest place in the world, TV’s need updated and no elevator but there was no entitlement that hotel people always have, the uptight characteristics and attitude that you constantly receive from the front desk people you don’t get here. It was an amazing day. The front desk was very quick very simple now whenever you go here, I would highly recommend going through the quality in website not hotel.com. Makes a process a little bit smoother but overall fantastic.
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Darin
Darin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
brooke
brooke (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Brooke
Brooke (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Needed a Quick place to stop for the night on the way to a friends house this provided everything we needed was comfortable and well placed The only thing that would have made it better would have been an elevator.
Abigail
Abigail (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Customer service
Excellent customer service. The staff was all super friendly. Clean rooms and great FREE breakfast. Loved our stay!
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Virginia
Virginia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Very clean and comfortable room. The bed was huge and comfy. Great breakfast and service… but know this no elevator.
Anne
Anne (1 晚家庭旅程)
Orbitz 真實旅客評價
2/10 欠佳
2025 年 6 月 16 日
Megan
Megan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 9 日
the stay was ok. had some mold in the bathroom
Ross
Ross (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 9 日
all good bed was very comfortable
ROBERT
ROBERT (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Comfortable beds. Everything was very clean and nice.
Jerri
Jerri (1 晚家庭旅程)
Travelocity 真實旅客評價
8/10 很好
2025 年 6 月 5 日
Gregory
Gregory (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Loved property staff was helpful. Everything was well maintained.