From the moment we arrived, our experience was exceptional. We were greeted warmly and offered immediate assistance, setting a welcoming tone for our stay. Check-in was smooth and unhurried, and we especially appreciated the personal touch of a guided tour of the property.
Our room was beautifully appointed and extremely comfortable. The staff went above and beyond to make us feel at home—special thanks to Marta, Francesco, Alessandro, and Gaston for their outstanding service. Many others were also wonderful, though I regret not remembering all their names.
A true highlight of the hotel is its stunning rooftop, offering an unforgettable panoramic view of Venice—truly one of a kind. I’m already looking forward to returning and will be sure to explore other Starhotels properties during future travels.
My only suggestion would be to enhance the in-room toiletries to match the otherwise luxurious experience. Otherwise, everything about our stay was simply excellent.