The check out lady was rude for no reason at all. The guy that checked us in was the opposite very helpful and help out you the check out lady need to be like the guy and not be rude
Jonathan
Jonathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 18 日
Not Satisfied
I have stayed in plenty of hotels but this one was interesting. 1st my door was locked by the lock bar on top. Then noticed that the fan didnt work for the small kitchenet stove top. The mirror in the bathroom was rusty and hard water stains & the sink area was not cleaned properly. There was soap scum still on the counter, as if no one scrubbed it clean. Bc the fan wasnt working it made the room smell when we would cook the slightest thing, like ramen. We tried opening the window but was only able to open it about a 1/8" out. Which is understandable for safety reasons. The bed was hard and made our backs hurt. When we asked for extra towels and shampoo (which wasnt in the room per the new law) it was fine. Kevin was real nice and welcoming. After the first night we got a knock from housekeeping. Asking if we were staying or leaving. I was confused but told her we are staying. Then get a phone call that we arent allowed to stay another night cz its fully booked. I was confused cz we booked for 2 nights. I went to front desk & spoke to some lady who was rude. I tried showing her proof that i paid for 2 nights but she didnt want to look at my email but wanted to show me her monitor. It was annoying until finally i told her my name the 2nd time, she said "oh crap" & said sorry but yeah. Youre right. It was such a hassle and apologized for my temper. I dont think we will be staying here ever again.
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
beatriz
beatriz (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 1 日
Worst Hotel In Illinois
They claim Hotels.com never made me a reservation so hotel was sold out and I didn’t get a room. The 2 women working front desk were so rude and unprofessional I would never attempt to stay there and I Highly Commend no one staying there.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 27 日
The place was overly dirty and had stains everywhere. People were smoking and it smelled like it all through our room and it was hard to breathe. I brought it up and nothing was done about it.
Shamahd
Shamahd (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
It was clean and Kevin he is a great guy but the thing that I didn’t like was that we have to buy the toilet paper. The washing machines don’t work very well I had to pay twice and card only. But other than that good condition we did like it.
Rosa
Rosa (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Artihsa
Artihsa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
TIFFANY
TIFFANY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Marcos
Marcos (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 9 日
AWFUL. Check in went ok until w le got to our room. Tub/shower not cleaned, floors slippery
Jason
Jason (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 1 日
Roam was ok. Just an average room. There was a bit of confusion with the pet fee. So check in took a bit longer than anticipated.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 11 日
Too expensive for poor services
We asked for an early check in but didn't get there early - first room wasn't even serviced. Second room was midserviced. Elevator never worked (4th floor) and wifi inoperative the whole time - need a refund....
Keesha
Keesha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 8 日
2 stars are for the office guy and no roaches. Super chill dude. On the other hand the room has dirty sheets with other peoples hair on pillows and sheets. The ac unit air smelled like dirty mop water. Floors smelled like dirty mop water. Over all we stayed because there was nothing else for the budget. Never coming again!
Brittany
Brittany (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
This was the first time I stayed at WoodSpring suites n definitely the last. No complementary shampoo/conditioner and I was refused extra towels. Stayed there for two nights n we just wanted fresh clean towels. Our flights were delayed n checked In over the phone. When we finally got there, it was after hours n we had to wait a good 20 minutes until someone came down to let us in. I had to call a second time just to make sure that we weren’t forgotten. I wouldn’t recommend this to anyone.
Maria Monica
Maria Monica (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Milan
Milan (28 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 27 日
I really enjoyed my stay and look forward to staying again.
Gabriella
Gabriella (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
Our room was quite dirty. There was food all over the tap in bathroom sink. Shaving hair all over counter and sink. Hair all in bath tub. What looked like blood all over phone.
P
P (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 24 日
.
Griselda lizbeth torres
Griselda lizbeth torres (8 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 24 日
ramiro
ramiro (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 21 日
mel
mel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
Nawid
Nawid (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Very nice staff, nice room , clean. The one thing that I didn’t like was the fact that I could hear feet all night long.
Gabriella
Gabriella (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 15 日
No coments
dorian
dorian (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Room bathroom door had a hole in it at check in, the TV remote didn't work at check in either.