i booked this hotel because it was rated 4 stars and it was close to the airport. I must confess I didnât spend time in actually reading the reviews here and on Google, I just booked based on ratings. To the issue:
I arrived really late, I had already called to set up an airport pickup (a plus) when I got out the driver was not at the vehicle and but had the vehicle running, my flight arrived 1hr late so this can be excused. Arrived at the hotel and was taken to my room, first look wasnât impressive, the furnitures look really old compared to the pics posted. Getting ready to lay on the bed, I noticed a black stain on the duvet cover, and the bedsheet was torn in 2 spots đ. I requested for everything to be changed. I only planned to stay for 2 nights so switch hotels at midnight wouldnât be a smart decision for me. I went for breakfast and it was quite disappointing as well, spoke to another guest who expressed his distaste towards the breakfast options. The staffs are not knowledgeable about their area, asked them questions and they all usually look confused. The internet was TERRIBLE đ, I complained so they brought a router to my room which made the stay enjoyable. The shower couldnât give hot water, it was regular temp at best. The hotel is close to a night club so on Friday night, I could hear vibrations or bass from the music. It wasnât overwhelming, I could sleep with the sound.
I love they have a money exchange, spa and African decor in the hotel.