The whole room had a strong smell of disinfectant, the bathroom smelt of sick which did not go and made using the room for longer than 10 seconds unbearable. Sheets smelt like cigarette smoke. The AC unit was very old and sounded like a train was in the room all night. No water provided at all.
Mark
1 晚友伴旅程
10/10
William
1 晚家庭旅程
8/10
真實旅客
2 晚行程
8/10
It was in a good location off of the freeway but the room was musty smelling and, in general, in need of some updates. The breakfast was not great; choices could have been added to make it better.
Annette
1 晚家庭旅程
10/10
Carrie
1 晚行程
10/10
So far of all comfort inn that weve been, this is the best one. Clean,comfortable,friendly staff & we loved the overlooking view.
Perlita
1 晚家庭旅程
10/10
Christian
1 晚行程
2/10
The front desk staff (the afternoon shift AND the evening shift were very distant and dismissive when assistance was requested...the MOST dismissive was when my TV remote would not work...they simply said "someone can help you after 8 AM TOMORROW MORNING (no offer to try aa remote from somewhere else in the hotel..(peraps and empty room) The inconvenience was not for entertainment.. but for monitoring SEVERE WEATHER for travel the nextday after checckout....I SHARED this concern with the desk clerk...no comment
Herman
1 晚友伴旅程
6/10
Lisa
2 晚行程
4/10
The room smelled horrible. Wasn’t sure if they were cleaned or the sheets changed.
Kathryn
1 晚家庭旅程
10/10
Everything about this stay was great!!
Bobbi
1 晚家庭旅程
8/10
Great staff. Terrible pillows
Jillaine
1 晚家庭旅程
10/10
Room was clean and very nice.
Heather
1 晚行程
8/10
My only complaint is that when we tried to check in, after 4 pm (check-in was at 3), our room wasn't ready. After a long travel day with children we had to load everybody back up and find something to do. Instead of the extra time spent waiting in Birmingham, we could have driven longer and made it close enough to our destination to not need a hotel for that evening.
真實旅客
1 晚家庭旅程
6/10
Okay for the night, but needs upgrading.
Gene
1 晚家庭旅程
10/10
Woild have been perfect if the pool was in operation.
Kia
1 晚行程
8/10
Just an overnight for business. Stay was during bad weather and i am from an area where it gets bad fast. May want to think about a better plan for bad weather than "i can put you in the laundry room if i need to" because telling me several times "mam we dont have tornados" when we were under a tornado watch and i am from tornado alley doesnt sit right.
真實旅客
1 晚商務旅程
8/10
John
3 晚家庭旅程
8/10
Would stay there again, but bed needed a better pillow top.
Danielle
1 晚家庭旅程
10/10
Tammy in food services went out of her way to assist my disabled Mother when I wasn't available and we were beyond thankful